ABDEL RAHMAN
Narvik
Summary
Committed and hardworking professional with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
7
7
years of professional experience
Work History
Cashier
Arilds Grill Bar
02.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Addressed customer needs and made product recommendations to increase sales.
- Handled cash with high accuracy and took care to check bills for fraud.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
Postman
Post Nord
01.2017 - 02.2018
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Monitored weather conditions regularly to adjust delivery routes accordingly.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
- Kept mail delivery records to track delivered and undelivered items and identify delivery issues.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Collected outgoing mail from homes and businesses along routes for customer convenience and initiated delivery to intended recipients.
- Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Utilized mail processing machines in weighing, stamping and processing mail items.
- Employed GPS and other navigational tools to find shortest routes to locations.
- Altered routes to accommodate changing conditions or road closures in delivery areas.
Education
High School Diploma -
Aliayarmukh University
Damascus, Syria04.2013
Skills
- Price Identification
- Pizza Making
- Checks Validation
- Product Knowledge
- Transaction Balance Sheets
- Cash Counting Machine Operations
- Stocking and Replenishing
- Online Orders Preparation
- Hospitality and Accommodation
- Order Packaging
- Coaching and Mentoring
- Cashier Oversight
- Sweeping and Mopping
- Verbal and Written Communication
- Billing and Payment Processing
- Merchandising
Languages
Swedish
Native language
Norwegian
Proficient
C2
English
Upper intermediate
B2
Arabic
Proficient
C2
Romanian
Advanced
C1
Timeline
Cashier
Arilds Grill Bar
02.2023 - Current
Postman
Post Nord
01.2017 - 02.2018
High School Diploma -
Aliayarmukh University
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