Alejandra Paredes Inostroza

Work History

Brod Bakehouse

03.2016 - 04.2023

Increased store sales by implementing effective marketing strategies and attractive merchandise displays.
Managed inventory levels for optimal stock availability, reducing excess stock and minimizing costs.
Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.
Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
Improved store efficiency through proper staff scheduling, task delegation, and timely performance evaluations.
Maintained a clean, organized, and visually appealing store environment to create an inviting shopping experience.
Collaborated with suppliers to negotiate favorable pricing agreements and secure high-quality products for the store.

LATAM Airlines

09.2001 - 11.2013

Enhanced customer satisfaction by providing exceptional in-flight service and addressing passenger concerns promptly.
Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.
Collaborated with fellow crew members to deliver a seamless flight experience for passengers, ensuring timely departure and arrival.
Assisted passengers with special needs, providing personalized care and support throughout the flight.
Promoted airline loyalty programs and onboard sales, boosting revenue through upselling products and services.
Led safety demonstrations before each flight, educating passengers on proper use of equipment and emergency exits.
Improved teamwork among crew members by actively participating in debriefings and sharing constructive feedback after each flight.
Facilitated efficient boarding processes by checking tickets, directing passengers to their seats, and assisting with carry-on luggage storage.
Increased customer retention rates by consistently delivering friendly, professional service to all passengers regardless of status or fare class.

Tomyto For Pets

05.2010 - 05.2011

Increased store sales by implementing effective marketing strategies and attractive merchandise displays.
Managed inventory levels for optimal stock availability, reducing excess stock and minimizing costs.
Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.
Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
Collaborated with suppliers to negotiate favorable pricing agreements and secure high-quality products for the store.

Disney Epcot

06.2000 - 12.2000

Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
Assisted in creating memorable experiences for guests through interactive entertainment and engaging activities.
Collaborated with fellow cast members to ensure seamless operations and consistent guest satisfaction.
Contributed to the success of special events by executing assigned tasks efficiently and professionally.
Maintained cleanliness and organization throughout various areas, contributing to an enjoyable atmosphere for guests.
Provided accurate information and helpful guidance to visitors, improving their overall park experience.
Handled cash transactions effectively, ensuring accuracy and adhering to company policies for financial security.
Supported team members during peak times by taking on additional roles when needed, fostering a cooperative work environment.
Promoted sales of merchandise by showcasing product features and benefits through engaging interactions with guests.

ChileInter Airline

11.1997 - 10.1999

Enhanced customer satisfaction by providing exceptional in-flight service and addressing passenger concerns promptly.
Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.
Collaborated with fellow crew members to deliver a seamless flight experience for passengers, ensuring timely departure and arrival.
Assisted passengers with special needs, providing personalized care and support throughout the flight.
Exceeded performance metrics for customer satisfaction surveys by consistently receiving positive feedback from passengers regarding attentive service.
Streamlined communication between cabin crew members during flights using established protocols for relaying important information quickly and effectively.
Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
Assisted passengers with disabilities by providing wheelchairs and supporting throughout airport to provide excellent customer service.