Alexander Lund
Oslo,03
Summary
Accomplished Claims Officer & Coordinator with a solid background in legal analysis and client relations. Successfully managed intricate claims processes, ensuring compliance and boosting client satisfaction. Drove revenue growth and operational efficiency through innovative marketing initiatives. Recognized for exceptional productivity and precision in insurance claims processing, with strong problem-solving and adaptability skills.
Overview
5
5
years of professional experience
Work History
Claims Officer & Case Coordinator
Claims Link
Oslo
06.2024 - Current
- Company Overview: Söderberg & Partners Group
- Lead cross-functional casework across insurance products with high emotional and financial stakes, including tenancy disputes, property damages, and transport claims
- Interpret legal frameworks and financial agreements to adjudicate claims with precision and empathy
- Coordinate internal communications between legal, compliance, and administrative departments—ensuring seamless claim progression and regulatory adherence
- Liaise directly with clients, law firms, courts, and authorities, often as the central point of contact during time-sensitive or escalated matters
- Draft formal documentation, including legal correspondence, data breach notifications, and compliance reports under GDPR and AML standards
- Conduct rigorous due diligence through KYC/sanctions screening tools and public registries
- Onboard and train new team members, helping scale the team’s capacity and knowledge base
- Söderberg & Partners Group
Operations & Marketing Consultant
Maxim Fireworks
Oslo
07.2020 - 07.2021
- Stepped into key leadership functions in a high-pressure seasonal business, overseeing end-to-end logistics for over 60 retail sites across Norway
- Spearheaded staffing efforts, hiring and coordinating up to 150 employees while ensuring compliance with safety, sales, and regulatory standards
- Managed all employee-related administration including payroll, bonuses, and expenses—supporting operational fluidity and morale
- Authored over 60 applications for municipal fire safety permits; followed through on each case until full approval
- Designed and launched targeted marketing campaigns that expanded brand visibility and doubled annual revenue
- Maintained and optimized data systems to track inventory, staff deployment, and sales outcomes—critical for fast decision-making during peak operations
Education
Bachelor’s Degree - Health Management & Health Economics
University of Oslo
Norway06.2023
International Exchange - Political & Social Sciences
University of California, Berkeley
USA05.2022
Social Policy, Crime & Criminal Justice - Interrupted Due To Covid-19
University of York
UK03.2020
Skills
- Case processing
- Legal analysis
- Compliance oversight
- Data evaluation
- Attention to detail
- Know Your Customer (KYC) screening
- Client relations management
- Working under pressure
- Self-motivated
Languages
Norwegian
First Language
English
Proficient (C2)
C2
French
Advanced (C1)
C1
Arabic
Advanced (C1)
C1
German
Intermediate (B1)
B1
Spanish
Intermediate (B1)
B1
References
References available upon request.
Timeline
Claims Officer & Case Coordinator
Claims Link
06.2024 - Current
Operations & Marketing Consultant
Maxim Fireworks
07.2020 - 07.2021
Bachelor’s Degree - Health Management & Health Economics
University of Oslo
International Exchange - Political & Social Sciences
University of California, Berkeley
Social Policy, Crime & Criminal Justice - Interrupted Due To Covid-19
University of York
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