Alexis Burke Soto
System Administrator Consultant
Stavanger
Summary
Accomplished IT professional with extensive expertise in Windows engineering and system administration. Distinguished for leading and executing impactful Windows 10 migrations, showcasing advanced proficiency in SCCM and JAMF administration. Demonstrated success in architecting and deploying innovative solutions that enhance system performance and ensure uninterrupted operations. Expert in software packaging and management of enterprise application catalogs, consistently delivering high-performance Windows engineering solutions. Proactive in embracing cutting-edge industry trends and technologies, I am dedicated to providing exceptional support and driving significant advancements in complex enterprise environments.
Overview
19
19
years of professional experience
3
3
years of post-secondary education
5
5
Language
Work History
System Administrator Consultant
Laerdal Medical
Stavanger
2021.03 - Current
- Utilize advanced scripting capabilities in PowerShell and Batch to create sophisticated automation solutions, significantly elevating efficiency and accuracy in daily operations
- Spearhead the development and design of Intune configurations for Android in kiosk mode and Windows 10 Intune Kiosk Mode, enhancing user experience and operational efficiency for specialized deployment scenarios
- Oversee and implement agile processes for the validation of new hardware, ensuring compatibility and performance standards are met, contributing to the reliability and success of IT infrastructure projects
- Provide expert-level support for complex MDT-related issues, demonstrating a commitment to continuous learning and professional growth in this domain
- Excel in documenting technical changes using Markdown and actively collaborating on Bitbucket repositories, promoting efficient team communication and streamlined project execution.
SCCM / JAMF administrator, Windows 10 & Office 365 Deployment Manager
Puig
Barcelona
2017.09 - 2021.03
- Successfully led a global team in migrating 3000 users to Office 365 and Windows 10, enhancing user experience and system performance internationally
- Directed the worldwide deployment of a Windows 10 PXE image to 3000+ devices, improving operational efficiency
- Upgraded and maintained SCCM from 2012 to Current Branch, aligning with the latest technology for enhanced IT infrastructure reliability
- Administered JAMF for 200 Mac devices, managing deployment and updates, thereby boosting system security and functionality
- Implemented an Internet-Based Client Management system for remote system updates and maintenance, maintaining high operational standards
- Managed SCCM for a 4000+ employee company across 12 countries, overseeing 23 Distribution Points, ensuring IT service integrity and efficiency
- Integrated client feedback into the Windows 10 image and managed system updates, enhancing stability and effectiveness
- Conducted regular Windows 10 and Office 365 updates using a systematic rings deployment method for seamless upgrades
- Kept system drivers and BIOS updated through SCCM and managed the Enterprise Application Catalog, ensuring access to the latest software
- Developed and provided essential documentation and processes for the Service Desk and Field Support teams for large-scale device deployments.
SCCM Administrator
Viewnext (Desigual Project)
Barcelona
2016.02 - 2017.09
- Administered SCCM 2012 & CB with Intune in hybrid mode, leading the management of endpoint devices and optimizing the deployment process for Windows 7/8.1/10 operating systems, enhancing efficiency and user experience
- Orchestrated the deployment of applications based on Active Directory groups and maintained the Enterprise Application Catalog, ensuring streamlined software distribution and accessibility
- Oversaw Windows 2008/2012 Server administration, focusing on maintaining server infrastructure for optimal performance, stability, and security, including effective patch management through WSUS
- Developed and deployed scripts for various tasks, automating maintenance, restarts, cache clearing, and file operations, thereby significantly improving operational efficiency
- Packaged and deployed drivers and conducted software homologation, ensuring seamless software delivery, device compatibility, and functionality.
Helpdesk
Viewnext (Desigual Project)
Barcelona
2014.05 - 2016.02
- Delivered multilingual IT support in English, Catalan, Italian, and Spanish, addressing the diverse needs of stores and employees efficiently
- Resolved a broad range of issues, from Remote Desktop applications to network and store infrastructure challenges, ensuring seamless operations
- Expertly troubleshoot software and hardware problems, both onsite and remotely, guaranteeing swift and effective solutions.
Freelancer
Computer Now - Hardware and software company
Maracaibo
2005.04 - 2009.05
- Offered expert advice to companies and private customers to help them select the most suitable system that aligned with their specific needs and requirements.
Education
Computer Science Technician -
Colegio Universitario Dr. Rafael Belloso Chacín (CUNIBE)
2002.09 - 2005.06
Skills
System upgrades
undefinedReferences
- Xavier Castro, Digital Workplace & Markets Technologies Manager, Puig Spain, +34 660 58 52 14, xavier.castro@puig.com
- Manel Clarens, Project Manager, DXC Spain, +34 699 072 225, manel.clarens@dxc.com
Timeline
System Administrator Consultant
Laerdal Medical
2021.03 - Current
SCCM / JAMF administrator, Windows 10 & Office 365 Deployment Manager
Puig
2017.09 - 2021.03
SCCM Administrator
Viewnext (Desigual Project)
2016.02 - 2017.09
Helpdesk
Viewnext (Desigual Project)
2014.05 - 2016.02
Freelancer
Computer Now - Hardware and software company
2005.04 - 2009.05
Computer Science Technician -
Colegio Universitario Dr. Rafael Belloso Chacín (CUNIBE)
2002.09 - 2005.06
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