Anastasia CURCOVSCHI
Oslo
Summary
Energetic and multilingual Flight Attendant with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude.
Overview
8
8
years of professional experience
Work History
Flight Attendant
Air Moldova
10.2015 - 06.2023
- Ensured safety and comfort of customers onboard aircraft.
- Resolved passenger conflicts and medical emergencies during flights.
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Used excellent customer service skills in addressing passengers' needs.
- Completed pre-flight safety checks to reinforce passenger safety
- Supported passengers with special needs and provided assistance to wheelchair passengers
- Advised passengers of flight regulations to maximize safety and security
Education
High School Diploma -
Liceul Teoretic "I. Hasdeu"
Chisinau07.2007
Skills
- Airline Operations
- Aviation Regulations
- Safety Procedures
- Crew Coordination
- Pre-Flight Briefings
- Client Support
- Crew Resource Management
- Customer Care
- Service Quality
Languages
Romanian, Russian
Native language
English
Upper intermediate
B2
Timeline
Flight Attendant
Air Moldova
10.2015 - 06.2023
High School Diploma -
Liceul Teoretic "I. Hasdeu"
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