Atul Sharma
Oslo,Norway
Summary
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Overview
14
14
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Technical lead
DNB Bank ASA
Oslo, Norway
2019.01 - Current
- Kept operations moving smoothly for DNB Integrations.
- Identified opportunities to enhance existing products and systems.
- Oversaw budgets, designating funds strategically for maximum ROI.
- Managed team of 10 personnel focused on implementing resolutions and updates.
- Tested hardware and software products against set specifications.
- Determined technical requirements to guide development and delivery of project work.
- Built knowledge base to improve access to technical information for onshore & offshore team.
- Developed technical solutions to diverse operational problems.
- Translated project expectations to teams and stakeholders using established communication channels.
- Devised full-scale technical plans to inform team members of project specifications, milestones and gateways.
- Delivered technical strategy in line with agreed project roadmap.
- Outlined project milestones, timelines and performance targets.
- Trained new and junior staff in IBM MQ, multi-cloud, Kubernetes, etc.
Senior technical consultant
HCL Technologies
Oslo, Norway
2014.05 - 2019.01
- Completed successful migration of MQ & websphere ExtremeScale from 7.5 to 9.0 with zero data loss.
- Helped to maintain competitive edge by ensuring up-to-date knowledge in modern technology trends.
- Oversaw smooth deployment of all technical solutions, managing a team of 15 technical staff.
- Trained 5-6 junior consultants in effective troubleshooting, improving issue resolution times by 50%.
- Created technical architectural design and data modelling to correctly define system landscape for MQ & other middleware products.
- Responded to technical queries, recording regularly asked questions in IBM middleware products like MQ, Websphere to facilitate problem resolution.
- Offered flexible assistance to resolve major system issues outside of normal working hours.
- Installed, tested ad integrated software products.
- Planned and delivered software product demonstrations for client projects.
- Supported on-time project completion, working within client requirements and budget constraints.
- Provided hands-on assistance to deliver wide range of project elements.
- Provided support, education and training to increase user confidence navigating IT systems.
Senior systems engineer
DXC Technology
Noida, India
2011.10 - 2013.09
- Delivered outstanding helpdesk service and support to customers.
- Devised and executed systems strategies to achieve key milestones.
- Built and maintained a MQ infrastructure consisting of Windows, Linux and virtual products.
- Adhered to policy, process and procedures for compliant systems engineering design and delivery.
- Consulted on client projects to establish aims and advise on systems solutions.
- Created document management protocols and presented to management for review.
- Achieved engineering output within time and cost targets through focused planning and assessment.
Systems engineer
Birlasoft India Pvt Ltd
Noida, India
2010.01 - 2011.09
- Worked closely with customers, internal staff and other stakeholders to determine planning, implementation and integration of system-oriented projects.
- Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
- Reviewed and analysed security logs to determine and alleviate network threats.
- Wrote and maintained custom scripts to increase system efficiency and performance time.
- Configured, installed and upgraded MQ in various platforms.
Education
Bachelor of Science - Computer Science & Engineering
2005.07 - 2009.06
Certificate of Higher Education - Maths, Physics, Chemistry
2003.07 - 2005.06
Skills
- Technological integration
- Functional requirements understanding
- Quality Assurance
- Application support
- IBM MQ expert
- Policy implementation
- Troubleshooting proficiency
- Customer service expert
- Technical documents comprehension
- Staff education and training
- Technical issues analysis
- Engaging leadership style
- Networking
- Training and development
- Staff recruitment and retention
Languages
English
Fluent
Norwegian
Elementary (A2)
Hindi
Native
Certification
- AWS Solution Architect – Associate
- IBM MQ on AWS Cloud Developer Essentials
- IBM MQ system admin
- IBM Contributor 2023
- ITIL® v3 Foundation
- IBM MQ Developer Essentials
- Kurs - AZ-104: Microsoft Azure Administrator
- Kurs - Kubernetes Administrator
- Kurs - GIT, Jenkins, Jira, ServiceNow, Dynatrace, etc
Reference
1) Odd-Atle Olsen
Ph.no +47 95740042
Odd.atle.olsen@dnb.no
DNB Bank ASA
2) Rune Lilleng
Ph.no +47 40609909
rune.lilleng@dnb.no
DNB Bank ASA
Timeline
Technical lead - DNB Bank ASA
2019.01 - Current
Senior technical consultant - HCL Technologies
2014.05 - 2019.01
Senior systems engineer - DXC Technology
2011.10 - 2013.09
Systems engineer - Birlasoft India Pvt Ltd
2010.01 - 2011.09
Rajiv Gandhi Proudyogiki Vishwavidyalaya - Bachelor of Science, Computer Science & Engineering
2005.07 - 2009.06
Saraswati Higher Secondary School - Certificate of Higher Education, Maths, Physics, Chemistry
2003.07 - 2005.06