Blessing Nsini Akpan
Self-employeed
Hegra,50
1
Language
8
years of professional experience
Dynamic individual with expertise in customer relations and sales. Known for attention to detail and operational efficiency, ready to leverage skills to enhance customer satisfaction and drive business growth. A fast learninger who is always open to learn new ideas.
Work History
Business Owner
5 YearsManaged daily operations, overseeing purchases, budgeting, customer service, relations, forecasting, and income and expense tracking to maintain profitability.
Established operational workflows to enhance service efficiency and customer satisfaction.
Developed marketing strategies leveraging social media and local advertising for brand visibility.
Hotel Waiter
1 Year 4 Months- Managed multiple tables efficiently during peak hours, maintaining high service standards and timely delivery of orders.
- Provided exceptional customer service, enhancing guest satisfaction and loyalty.
- Coordinated dining area setup and maintenance, ensuring optimal cleanliness and organization.
- Assisted with menu recommendations, tailoring suggestions to individual guest preferences.
Education
Bachelor of Science - Political Science
Skills
Customer service
Client engagement
Business development
Budget management
Goal-oriented
Inventory management
Driven and determined
Languages
English
Timeline
Business Owner
Self-employeed
08.2021 - 08.2026Read More
Hotel Waiter
Rosmohr Hotel
11.2018 - 03.2020Read More
NATIONAL OPEN UNIVERSITY OF NIGERIA
Bachelor of Science from Political Science
Read More