Damianos Kordas
Nadderudveien
Summary
CONTINUOUS IMPROVEMENT TO DEVELOP BOTH IN MY WORK AND IN SOCIAL RELATIONSHIPS WITH EFFICIENCY AND EFFECTIVENESS.
Overview
20
20
years of professional experience
Work History
Restaurant Waiter
Pier31 RESTAURANT
Oslo
04.2024 - Current
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Complied with all health department regulations regarding food handling, storage and sanitation standards.
- Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
Banquet Waiter
HOTEL PLAZA RADISSON
Oslo
11.2024 - 12.2024
- Stocked server areas with supplies before, during and after shifts.
- Asked customers about meals to assess satisfaction and collect vital feedback.
- Stocked service stations with ice, napkins and straws.
- Used clear communication to relay food and drink orders to kitchen staff.
- Transmitted orders to bar and kitchen staff by recording customer choices on POS system or notepad.
Banquet Waiter
GRAND HOTEL
Oslo
10.2024 - 11.2024
- Attended regular training sessions on topics such as food safety and alcohol awareness.
- Replenished supplies such as napkins, utensils, condiments throughout shift.
- Assisted guests with menu selections, providing detailed descriptions of each dish.
Head Waiter
HIPPIE FISH MYKONOS
MYKONOS
03.2023 - 11.2023
- Built relationships with regular customers through personalized service.
- Assisted servers with taking orders from customers as needed during peak hours.
- Greeted guests upon arrival and escorted them to their tables.
- Managed daily operations of the host stand including reservations, seating arrangements, and greeting guests upon arrival.
- Trained new waiters on food service procedures and customer service standards.
Owner
Λαδολεμονο
PATRAS
11.2021 - 02.2023
- Oversaw budgeting and financial management.
- Researched potential partners in order to expand services offered.
- Ensured compliance with applicable laws and regulations related to business operations.
- Developed policies and procedures for the organization.
- Reviewed legal documents related to business operations.
- Developed strategic plans to increase profitability and efficiency.
- Managed daily operations of business, including hiring and training staff.
- Provided direction and guidance to employees.
Manager
LE COQ
PATRAS
11.2018 - 08.2021
- Coached, mentored and trained team members in order to improve their job performance.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Provided leadership during times of organizational change or crisis situations.
Manager
SANTA MARIA PAROS
PAROS
04.2018 - 10.2018
- Coached, mentored and trained team members in order to improve their job performance.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Provided leadership during times of organizational change or crisis situations.
Head Waiter
ZEPHYROS HOTEL MYKONOS
MYKONOS
03.2017 - 11.2017
- Built relationships with regular customers through personalized service.
- Assisted servers with taking orders from customers as needed during peak hours.
- Greeted guests upon arrival and escorted them to their tables.
- Enforced health and safety regulations in the restaurant dining area.
- Consistently monitored dining room ambiance including music levels, lighting, decorations.
- Ensured that the dining area was properly set up with clean linens, silverware, and glassware.
ORDER RESPONSIBLE
KALUA MYKONOS
MYKONOS
04.2014 - 09.2016
- Worked effectively in team environments to make the workplace more productive.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Restaurant Waiter
ROMEO RESTAURANT
Rhodes
11.2012 - 02.2014
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
Restaurant Waiter
AUVERNE Restaurant
RHODES OLD TOWN
05.2010 - 10.2012
- Company Overview: RHODES OLD TOWN
- RHODES OLD TOWN
- Demonstrated up-selling techniques when appropriate to increase restaurant sales.
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
Back Waiter
ΜΑΙΣΤΡΑΚΙ
PATRAS
01.2005 - 12.2009
- Responded efficiently to guest inquiries about menu items and specials.
- Communicated any special requests or dietary restrictions to kitchen staff.
- Carried trays of food to the appropriate tables for guests.
Education
Bachelor of Computer Applications -
ECDL GAMBRIDGE
ATHENS Some College (No Degree) - PUBLIC RELATIONS AND COMMUNICATION
Ant1 Media Lab
ATHENS Skills
- Hospitality and accommodation
- Problem-solving
- Order taking
- Customer service
- Team collaboration
- Conflict resolution
- Time management
- Relationship building
- Feedback collection
- Dining area setup
- Training new staff
- Service quality
- Cleanliness
- Sales techniques
- Food and wine pairings
- Table turnover
- Guest relations management
- Quality control
- Order accuracy
- Dining area maintenance
Hobbies and Interests
- MUSIC
- JOGGING
- SWIMMING
- BOXING
- THEATER
- TRAVELING
Personal Information
Date of Birth: 01/02/87
Goals
Η ΣΥΝΕΧΗΣ ΒΕΛΤΙΩΣΗ ΝΑ ΕΞΕΛΙΣΣΟΜΑΙ ΤΟΣΟ ΣΤΗΝ ΕΡΓΑΣΙΑ ΜΟΥ ΟΣΟ ΚΑΙ ΣΤΙΣ ΚΟΙΝΩΝΙΚΕΣ ΣΧΕΣΕΙΣ ΜΕ ΑΠΟΔΟΤΙΚΟΤΗΤΑ ΚΑΙ ΑΠΟΤΕΛΕΣΜΑΤΙΚΟΤΗΤΑ.
Languages
Greek
Proficient
C2
English
Advanced
C1
Timeline
Banquet Waiter
HOTEL PLAZA RADISSON
11.2024 - 12.2024
Banquet Waiter
GRAND HOTEL
10.2024 - 11.2024
Restaurant Waiter
Pier31 RESTAURANT
04.2024 - Current
Head Waiter
HIPPIE FISH MYKONOS
03.2023 - 11.2023
Owner
Λαδολεμονο
11.2021 - 02.2023
Manager
LE COQ
11.2018 - 08.2021
Manager
SANTA MARIA PAROS
04.2018 - 10.2018
Head Waiter
ZEPHYROS HOTEL MYKONOS
03.2017 - 11.2017
ORDER RESPONSIBLE
KALUA MYKONOS
04.2014 - 09.2016
Restaurant Waiter
ROMEO RESTAURANT
11.2012 - 02.2014
Restaurant Waiter
AUVERNE Restaurant
05.2010 - 10.2012
Back Waiter
ΜΑΙΣΤΡΑΚΙ
01.2005 - 12.2009
Bachelor of Computer Applications -
ECDL GAMBRIDGE
Some College (No Degree) - PUBLIC RELATIONS AND COMMUNICATION
Ant1 Media Lab