DIANA KUCHTBAN PEREZ
Bryne,11
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Insurance Sales Agent
ASSSA HEALTH INSURANCE
03.2023 - 09.2023
- Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
- Generated quotes and proposals for clients to match individual needs (+ 40 quotes)
- Followed up promptly with interested clients to close sales.
- Provided comprehensive product knowledge and guidance to help clients on product selection.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
- Met with prospective clients to discuss insurance needs and provide solutions.
Banking Officer
Bankinter
08.2021 - 06.2022
- Remedied gaps in financial planning based on client needs and suitability.
- Analyzed customer profiles to identify appropriate products and provide value-added approaches to client issues. (20 clients daily)
- Identified customers with additional profit potential and designed action plans to expand relationships.
- Supported upper management with employee performance review and policy implementation.
- Increased customer satisfaction by providing timely and accurate banking services.
- Resolved complex customer issues efficiently, ensuring positive experience for all parties involved.
Sales Manager
Diamond Estates
06.2020 - 03.2021
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Negotiated pricing with vendor suppliers to fit customer budgets and generate maximum gross profit.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Spoke to customers in native language to increase loyalty and establish relationships.
- Led successful sales team by providing motivational coaching and performance-based incentives.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
Sales Representative
Home España
01.2019 - 06.2020
- Maintained connections with clients to encourage repeat business and referrals.
- Communicated with clients to understand property needs and preferences.
- Advised clients on market conditions and property value for informed decision-making.
- Presented purchase offers to sellers for consideration.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Participated in industry events and trade shows to network with prospects, gather leads, and increase brand awareness.
Team Leader
Active Media
02.2016 - 03.2019
- Completed wide range of tasks in diverse filming areas to support operations.
- Created reports and documents and submitted production paperwork on time.
- Communicated with different departments to convey updates, issues and delays.
- Coordinated work of production interns, assigned tasks and verified completion.
- Developed schedules for production, editing, and duplication for timely delivery.
- Liaised with directors, actors and other creative staff to successfully complete projects.
- Liaised between production teams and clients, fostering strong working relationships that led to repeat business opportunities.
Assistant General Manager
SABBAH PICTURES
01.2014 - 01.2016
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Transcribed phone messages and relayed to appropriate personnel.
- Assisted in preparation of financial reports, budgeting and forecasting for executive office.
- Answered high volume of phone calls and email inquiries.
- Coordinated travel arrangements and bookings for executive staff.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
Education
Associate of Political Science - Political Science And Government
University of Granada
Spain10.2024
High School Diploma -
Houssam Eddine Hariri
Lebanon06.2012
Skills
- Policy Renewals
- Proposal Preparation
- Professional Relationships
- Market Services
- Administrative Support
- Form Completion and Submission
- Contract Negotiation
- Problem-Solving
- Persuasive Negotiations
- Operational Efficiency
- Financial Needs Assessment
- Customer Service and Assistance
Languages
Arabic
Bilingual or Proficient (C2)
A1
Spanish
Bilingual or Proficient (C2)
A1
English
Proficient
C2
French
Advanced
C1
German
Elementary
A2
Norwegian
Beginner
A1
Timeline
Insurance Sales Agent
ASSSA HEALTH INSURANCE
03.2023 - 09.2023
Banking Officer
Bankinter
08.2021 - 06.2022
Sales Manager
Diamond Estates
06.2020 - 03.2021
Sales Representative
Home España
01.2019 - 06.2020
Team Leader
Active Media
02.2016 - 03.2019
Assistant General Manager
SABBAH PICTURES
01.2014 - 01.2016
Associate of Political Science - Political Science And Government
University of Granada
High School Diploma -
Houssam Eddine Hariri
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