Eumelyn Lanusa

• Assist patients with daily activities including getting up, going to bed, personal hygiene, dressing, and mobility.
• Support patients in maintaining nutrition and hydration by preparing and serving meals and providing medication.
• Record patient observations and vital signs accurately to aid healthcare monitoring.
• Help patients with mobility challenges through safe lifting and transfer techniques.
• Clean and dress wounds under nursing supervision to promote healing and prevent infection.
• Operate medical equipment for examinations and assist healthcare professionals during patient assessments.
• Provide first aid and assist medical staff during emergency care situations.
• Maintain patient privacy, dignity, and safety during all care activities.
• Document all care provided and patient responses for healthcare team reference.

Norwegian healthcare and elderly care, PBD stands for Praktisk Bistand i Dagliglivet (Practical Assistance in Daily Life).

It is a standard term used by municipalities (kommuner) to describe home care services that focus on domestic tasks rather than medical nursing. If you are working in this field, it essentially refers to the role of a home helper (hjemmehjelp).

When you are assigned "PBD tasks" for an elderly person, you are typically responsible for:

• Cleaning: Vacuuming, mopping floors, and dusting.
• Laundry: Washing clothes and changing bed linens.
• Shopping: Ordering or picking up groceries.
• Organization: Keeping the home tidy to ensure the resident can live safely and comfortably.

• Kept shelves neat, clean and organised through visual merchandising.
• Assisted customers in locating products, offering recommendations based on specific needs.
• Replenished items and organised displays to keep stock looking professional.
• Managed stock levels on the shop floor, restocking items to maintain optimal inventory.
• Addressed customer complaints with empathy, resolving issues to ensure satisfaction.
• Rotated stock on shelves, reducing stock waste and minimising store losses.
• Organised and displayed items in visually appealing manner.
• Processed transactions efficiently, including cash, credit card, and gift voucher payments.
• Coordinated with team members to maintain a tidy and safe shopping environment.
• Encouraged customer loyalty by building positive rapport with regular customers.
• Assisted customers with wide selection of products and services.
• Shared new products and promotions with customer to encourage sales.
• Assisted customers with testing and selecting products suited to individual tastes, styles or needs.

• Built strong, trusting relationships with children, creating a secure and comforting environment.
• Maintained organised and clean children's areas.
• Supported household operations by washing and putting up laundry, cooking meals and performing light cleaning.
• Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
• Cleaned house, including laundry, sweeping and mopping.
• Maintained open communication with parents regarding children's progress, challenges, and milestones.
• Built and maintained positive relationships with parents and children to win trust.
• Organised groceries and shopping for family with approved item list.
• Conducted light housekeeping duties related to the children, including laundry, room tidying, and organising play areas.
• Promoted good behaviours using positive reinforcement.
• Conducted light housekeeping duties, ensuring a clean and organised living environment for the family.
• Communicated with parents to provide daily feedback about child's development and progress.

• Built strong, trusting relationships with children, creating a secure and comforting environment.
• Supervised children while parents were on multi-day trips.
• Maintained organised and clean children's areas.
• Engaged children with games, quizzes and puzzles.
• Supported household operations by washing and putting up laundry, cooking meals and performing light cleaning.
• Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
• Cleaned house, including laundry, sweeping and mopping.
• Maintained open communication with parents regarding children's progress, challenges, and milestones.
• Built and maintained positive relationships with parents and children to win trust.
• Planned and supervised outings and playdates, providing opportunities for social interaction and new experiences.
• Promoted good behaviours using positive reinforcement.
• Organised creative activities and crafts, stimulating imagination and fine motor skills development.
• Provided healthy meals and snacks to meet children's dietary needs.
• Adapted to the diverse needs of children of various ages, from toddlers to teenagers.
• Cleaned and sanitised play areas and equipment for excellent health and hygiene standards.
• Enforced rules to teach manners and maintain safe environment.
• Communicated with parents to provide daily feedback about child's development and progress.
• Supported children's emotional and social development, encouraging empathy, sharing, and respect for others.

• Built strong, trusting relationships with children, creating a secure and comforting environment.
• Supervised children while parents were on multi-day trips.
• Maintained organised and clean children's areas.
• Engaged children with games, quizzes and puzzles.
• Supported household operations by washing and putting up laundry, cooking meals and performing light cleaning.
• Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
• Coordinated bedtime routines, including bathing and storytelling, to ensure a calming end to the day.
• Cleaned house, including laundry, sweeping and mopping.
• Maintained open communication with parents regarding children's progress, challenges, and milestones.
• Assisted with homework and school projects, enhancing academic performance and interest in learning.
• Built and maintained positive relationships with parents and children to win trust.
• Organised groceries and shopping for family with approved item list.
• Supported children's hygiene needs with personalised support and diligent potty training.
• Conducted light housekeeping duties related to the children, including laundry, room tidying, and organising play areas.
• Maintained open and transparent communication with parents regarding children's progress and any concerns.

• Helped pharmacy staff prepare medications and fill orders.
• Restocked shelves and prepared expired drugs for return.
• Dispensed prescription medications accurately under pharmacist supervision, adhering to strict regulatory standards.
• Kept pharmacy areas organised to promote better staff productivity.
• Managed pharmacy cash register, processed payments, and reconciled daily financial transactions.
• Prepared medication labels with item name and quantity.
• Labelled drugs clearly to enable safe storage and use.
• Cleaned counters and surfaces to maintain hygienic pharmacy environments.
• Opened incoming supplies and stocked in correct locations.
• Maintained pharmacy counter and related areas in clean, neat and organised fashion.
• Arranged orderly pharmacy storage for ease of item retrieval.
• Maintained a clean and organised pharmacy environment, complying with health and safety guidelines.
• Handled confidential patient information with discretion, following data protection regulations.
• Responded to telephone inquiries and provided information about order status, shop hours and pharmacy procedures.
• Prepared correct quantities of medication to pharmacist instructions.
• Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
• Provided exceptional customer service, offered advice on over-the-counter medications and healthcare products.
• Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
• Produced dispensing labels using pharmacy computer system without error.
• Managed inventory, conducted stock checks, and ordered pharmacy supplies to maintain optimal stock levels.
• Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
• Entered current customer, payment and inventory information into system.
• Maintained complete patient and customer confidentiality of sensitive health and personal data.
• Instructed customers on dosage information and safe medication use.
• Collaborated with healthcare professionals to deliver integrated patient care and support.
• Supported pharmacists with local medication delivery and accurate record-keeping of patient services.
• Arranged visually-appealing displays of pharmacy goods according to merchandising planograms and end cap placement needs.
• Notified patients of completed prescriptions for collection.
• Trained new pharmacy assistants, sharing knowledge and best practices to enhance team skills.
• Entered updated patient and medication information to generate prescription labels.
• Provided empathetic support to patients, guiding them through their medication regimes and answering queries.
• Recorded items dispensed for accurate inventory information.
• Handled cash register closing duties to prepare for next shift.
• Utilised pharmaceutical knowledge to recommend suitable alternatives when specific medications were unavailable.
• Advised patients of contraindications based on medical history records.
• Identified and counted drugs for new prescriptions, refills and clinical trials under pharmacist supervision.
• Trained newly hired pharmacy staff on departmental policies and procedures.

• Handled cash, credit card, and voucher payments, maintaining accurate financial records.
• Processed payments by cash, cheque, or card to complete transactions.
• Maintained clean, tidy and organised checkout areas.
• Helped customers with specific item requests by answering questions and offering knowledgeable product advice.
• Calculated and provided accurate change to customers after transactions.
• Completed daily records updates to track sales and accurate payment totals.
• Completed opening and closing procedures, verifying proper cash-on-hand amounts and allocating resources.
• Offered friendly greetings and farewells, creating a welcoming environment for all patrons.
• Processed transactions quickly and accurately, enhancing customer checkout experience.
• Worked overtime shifts to maintain optimal workflow during busy periods or times of unexpected high volume.
• Maintained high productivity by efficiently processing cash, credit and debit payments.
• Maintained neat and clean shop floor and storage areas.
• Handled high-volume credit and cash transactions using Point Of Sale (POS) systems efficiently.
• Consulted with customers to help with purchasing decisions.
• Managed queue efficiently, reducing waiting times and improving customer satisfaction.
• Used POS machines to scan items and process transactions.
• Trained new staff on cashiering procedures and customer service excellence.
• Assessed customer needs through clear communication, anticipating and responding appropriately to queries.
• Processed refunds and exchanges at customer service desk.
• Protected customer purchases by wrapping and bagging items.
• Packed purchased items properly to prevent damage to delicate products.
• Addressed customer queries regarding returns and exchanges, facilitating a smooth process.
• Engaged with customers to gather feedback, contributing to improvements in service delivery.
• Verified register at beginning and end of work shifts to help with error-free money handling.
• Trained new team members in cash register operation, stock procedures and customer service.
• Collaborated with team members to achieve sales targets and enhance store performance.
• Applied discount codes and promotions correctly, ensuring customer receipt of entitled savings.
• Scanned and weighed goods to calculate product costs.
• Upheld high standards of hygiene and cleanliness at work stations, promoting a healthy shopping environment.