Evgen Evtousenko
Tromso
Summary
Hardworking Seafood Processor proficient in packing, weighing and inspecting various seafood items. Well-versed in conveyor, tube systems, sterilizers and wash system equipment operations. Skillful in performing routine tasks such as cleaning, scraping and trimming seafood items. Diligent and responsible individual comfortable working in high volume, fast-paced working environment. Good sense of humor and high level of motivation. Mobile and flexible
Overview
9
9
years of professional experience
Work History
Fish Plant Worker
Henry Johanssen AE
11.2019 - Current
- Operated industry-specific machines and equipment, maintaining safety procedures.
- Cleaned, scraped, trimmed and filleted various seafood products.
- Segregated products according to color, size ,quality and grade.
- Packed different types of fish and seafood
- Cleaned and maintained equipment used in cutting and trimming, complying with hygiene and sanitation standards.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
Waiter
Clarion Hotel and Coference hall
09.2019 - 11.2019
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Room service
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Truck Driver
SW Transporte
11.2018 - 07.2019
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maximized load safety by balancing, securing, and weighing products.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Monitored and managed fuel consumption and expenses for management reporting.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Inspected load security and checked for damages.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Completed routine maintenance on truck to keep in working order.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
Guest Relations Specialist
Twins restaurant
05.2014 - 11.2018
- Anticipated and attentively handled guest needs or concerns.
- Compiled feedback to help management improve guest relations policies and prevent common conflicts.
- Engaged guests through upbeat conversation and personalized service.
- Helped waiters during rush hours to provide a best and fastest service
- Advised guests about on-property and off-site amenities best suiting needs.
- Sold tickets for different activities, dinners and special events.
- Distributed promotional items and coordinated special guest engagement events.
- Handled customer complaints to satisfy and retain guests.
- Created welcoming and comfortable environment for guests.
- Maintained high level of professionalism and discretion when dealing with guests.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Responded to guest inquiries to maximize guest satisfaction.
- Greeted guests upon arrival by providing warm welcome.
- Utilized variety of organizational and communication skills to drive guest satisfaction.
- Assisted guests with variety of services and local attraction information.
- Worked closely with guests, some VIP, or celebrity, with high degree of respect for privacy.
- Scheduled and confirmed restaurant reservations for guests.
- Facilitated and coordinated transportation services for guests.
Education
BBA - Marketing Management And Research
Univercity of Trade And Economy
Donetsk Ukraine06.1994
Skills
- Customer Experience
- Critical Thinking
- Knowledge of Fish Species
- Fast Food Customer Service
- Adept at Using Knives
- Seafood Processing
- Hospitality Management
- Customer Needs Assessments
- Learning Strategies
- Cutting Safety
- Suggestive Selling
Accomplishments
- Supervised team of 8 staff members.
- increased quantity of guest in establishment
- reduced amount of conflict situations among staff members ,between staff and clients
- attracted new national guest streams to restaurant
music,literature,Dobermans,history,evolution of cold weapon, sailng ships,japanese poetry
I'm going into very dynamic strong music like heavy metal rock. I like books with historical describes of different periods of different countries,especially about Harderode's adventures. As a consequence I'm interested how sailing ships were developed,what was the name of each detail on the ships in the past. Separate part of my hobbies takes an evolution of cold weapon in different countries : from wooden bludgeon to modern knives, types and difference between japanese and chinese swords,short swords in the middle Ages,exotic swords like flambers. Also I am very touched by japanese poetry such as hokku,tanka,renga and very interested how did chinese literature influenced on japanese one. As o Doberman's owner I look for every information about these dogs beginning from history of bread and finishing new styles of grooming .
Languages
Russian, Ukrainian
Native language
English
Advanced
C1
German
Elementary
A2
Greek
Advanced
C1
Timeline
Fish Plant Worker
Henry Johanssen AE
11.2019 - Current
Waiter
Clarion Hotel and Coference hall
09.2019 - 11.2019
Truck Driver
SW Transporte
11.2018 - 07.2019
Guest Relations Specialist
Twins restaurant
05.2014 - 11.2018
BBA - Marketing Management And Research
Univercity of Trade And Economy
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