FILIP SZCZEPAŃSKI
Stabekk
Summary
Computer Science student focused on Data Science and AI, with a passion for data analysis and economics.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cabin Crew
Norwegian Air Shuttle
04.2024 - Current
- Maintain passenger safety and ensure a comfortable travel experience throughout the flight
- Respond to and handle in-flight emergencies, including medical situations, with professionalism and efficiency
- Assist with onboard service, including meal distribution and duty-free sales, while ensuring high standards of customer care
Front-of-house staff
The Conduit
Oslo
09.2023 - 03.2024
- Setting up and configuring audio-visual equipment for various events, including sound systems and display screens.
- Providing technical support for POS systems, troubleshooting connectivity issues and errors.
- Improving the dining experience.
- Wine warehouse resource management.
- Customer relationship development.
Service Technician Of The Complaints Department
Agata S.A.
Gdańsk
09.2022 - 03.2023
- Performing service, installation, and efficient processing of customer complaints
- Overseeing computer and printer maintenance within the department, ensuring smooth daily operations.
- Conducting field service visits to diagnose and resolve technical issues.
- Providing expert advice and support to customers to ensure satisfaction.
- Consistently exceeding service targets, maintaining a performance level of at least 125% each month.
Education
Bachelor of Engineering - Computer science, Data Science and AI
ACADEMY OF ECONOMICS AND HUMANITIES IN WARSAW
Warsaw, Poland06-2027
Skills
- Python
- SQL
- Excel
- Power BI
- Tableau
- Microsoft 365
- Windows OS
- Microsoft Entra ID
- Microsoft Active Directory (AD)
- Problem-solving skills
- Logical thinking
- Analysis skills
Certification
- Course in programming language - Python
- Bloomberg Market Concepts
Languages
Polish
First Language
English
Advanced (C1)
C1
Norwegian
Beginner
A1
Timeline
Cabin Crew
Norwegian Air Shuttle
04.2024 - Current
Front-of-house staff
The Conduit
09.2023 - 03.2024
Service Technician Of The Complaints Department
Agata S.A.
09.2022 - 03.2023
Bachelor of Engineering - Computer science, Data Science and AI
ACADEMY OF ECONOMICS AND HUMANITIES IN WARSAW