FILIP SZCZEPAŃSKI
Stabekk
Summary
Computer Science student focused on Data Science and AI, with a passion for data analysis and economics.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cabin Crew
Norwegian Air Shuttle
04.2024 - Current
- Maintain passenger safety and ensure a comfortable travel experience throughout the flight
- Respond to and handle in-flight emergencies, including medical situations, with professionalism and efficiency
- Assist with onboard service, including meal distribution and duty-free sales, while ensuring high standards of customer care
Front-of-house staff
The Conduit
Oslo
09.2023 - 03.2024
- Setting up and configuring audio-visual equipment for various events, including sound systems and display screens.
- Providing technical support for POS systems, troubleshooting connectivity issues and errors.
- Improving the dining experience.
- Wine warehouse resource management.
- Customer relationship development.
Service Technician Of The Complaints Department
Agata S.A.
Gdańsk
09.2022 - 03.2023
- Performing service, installation, and efficient processing of customer complaints
- Overseeing computer and printer maintenance within the department, ensuring smooth daily operations.
- Conducting field service visits to diagnose and resolve technical issues.
- Providing expert advice and support to customers to ensure satisfaction.
- Consistently exceeding service targets, maintaining a performance level of at least 125% each month.
Education
Bachelor of Engineering - Computer science, Data Science and AI
ACADEMY OF ECONOMICS AND HUMANITIES IN WARSAW
Warsaw, Poland06-2027
Skills
- Python
- SQL
- Excel
- Power BI
- Tableau
- Microsoft 365
- Windows OS
- Microsoft Entra ID
- Microsoft Active Directory (AD)
- Problem-solving skills
- Logical thinking
- Analysis skills
Certification
- Course in programming language - Python
- Bloomberg Market Concepts
Languages
Polish
First Language
English
Advanced (C1)
C1
Norwegian
Beginner
A1
Timeline
Cabin Crew
Norwegian Air Shuttle
04.2024 - Current
Front-of-house staff
The Conduit
09.2023 - 03.2024
Service Technician Of The Complaints Department
Agata S.A.
09.2022 - 03.2023
Bachelor of Engineering - Computer science, Data Science and AI
ACADEMY OF ECONOMICS AND HUMANITIES IN WARSAW
Similar Profiles
FRANK UDEFRANK UDE
Flight Attendant at Norwegian Air ShuttleFlight Attendant at Norwegian Air Shuttle
Frank UdeFrank Ude
Flight Attendant at Norwegian Air ShuttleFlight Attendant at Norwegian Air Shuttle
Sara HarchicheSara Harchiche
Chief Cabin Crew at Air DolomitiChief Cabin Crew at Air Dolomiti
Swati GoyalSwati Goyal
Senior Credit Risk Analyst at Santander Consumer ASSenior Credit Risk Analyst at Santander Consumer AS
Johan NotelaersJohan Notelaers
Cabin Crew Department / Deputy Head of Cabin Crew at Air BelgiumCabin Crew Department / Deputy Head of Cabin Crew at Air Belgium