Gianluca Sotgiu
Fleslandsvegen 167 - Blomsterdalen - Bergen
Summary
Reliable professional with many years of experience. With strong interpersonal skills, communication and vision to respond to different business needs. Strong motivation and goal orientation. Welcoming, personable individual with well-developed hospitality skills. Handles high-pressure situations with undeniable grace and poise.
Overview
23
23
years of professional experience
Work History
Senior Cabin Crew
SAS Link
05.2023 - Current
General Manager
Maristesi Srl
02.2022 - 04.2023
- Reorganization and management of the corporate structure in order to optimize the internal processes of the various corporate functions.
- Strategic planning aimed at fostering the correct positioning of the company in accordance with its values and mission.
- Preparation of periodic reporting and documentation of operations.
Identification of development prospects and proposal of initiatives and projects aimed at strengthening and expanding the company's position in the market. - Monitoring of the HR department, with particular attention to turnover and career development and skills assessment processes.
- Detection of critical organizational and procedural issues and identification of the best solutions in collaboration with management.
- Management of legal, economic, financial and insurance relations between the company and third parties (external consultants, credit institutions).
- Research, selection and management of relationships with suppliers, verification of procurement activities and management of administrative operations.
- Coordinating the work of staff, planning activities and optimizing procedures in order to achieve desired objectives.
- Monitoring of staff and control of the proper performance of assigned activities by implementing any corrective or rewarding actions.
- Monitoring the proper execution of various production activities in order to ensure compliance with set times, methods and standards.
Duty Manager
Nj Hotels&Apartments
02.2021 - 02.2022
- NjHotels&Apartments, , Milan and Porto Cervo
- Manager and Instructor
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
Cabin Crew
Meridiana/Airitaly
07.2000 - 01.2022
- Followed company regulations and rules to promote safe environment for travelers and employees.
Education
High School Diploma -
Aeronautical Institute
Rome. Italy07.1997
Skills
- Solid communication
- Strong work ethic
- Collaborative
- Into ideas exchange and providing constructive feedback
- Problem solving skils
- Leadership qualities
- Constructive Feedback
- Speech Clarity
Languages
Italian
Native language
English
Advanced
C1
French
Elementary
A2
Spanish
Intermediate
B1
Timeline
Senior Cabin Crew
SAS Link
05.2023 - Current
General Manager
Maristesi Srl
02.2022 - 04.2023
Duty Manager
Nj Hotels&Apartments
02.2021 - 02.2022
Cabin Crew
Meridiana/Airitaly
07.2000 - 01.2022
High School Diploma -
Aeronautical Institute
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