Hampus Winberg
Skjetten
Summary
Trustworthy sales agent with 10 years of practical experience and dedicated work ethic. Self-motivated to consistently provide first-class results in line with stringent targets and deadlines.
Qualified with extensive background in advanced management processes. Utilises superior communication skills to build meaningful, trusting relationships that exceed client demands. Highly skilled project manager with outstanding team leadership abilities to meet targets consistently. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Field Sales Leader
Fiskeruta
02.2023 - Current
- Developed strong relationships with clients through excellent customer service and regular followups.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Logged reports, expenses, receipts, and sales in company database.
- Conducted market research to identify trends and opportunities for increased sales growth.
- Improved customer satisfaction by providing timely and accurate deliveries.
- Worked effectively in fast-paced environments.
- Traveled throughout assigned territory to leverage leads and visit both new and existing customers.
Customer Service Agent
Transcom
06.2020 - 09.2022
- Offered clients product advice, increasing customer satisfaction.
- Handled objections and disputes to maximise sales.
- Upheld privacy and security requirements established by national legislation.
- Recorded and processed call information, helping to strengthen quality of customer data.
- Processed orders on online system with accuracy.
- Developed empathetic client relationships and earned reputation for consistently exceeding sales goals.
- Established warm and friendly rapport whilst interacting with customers by phone, email and on live chat.
- Assisted customers with important purchasing choices, identifying needs and employing product expertise to make appropriate suggestions.
- Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction.
Outbound Sales Agent
JS Norge
10.2019 - 01.2020
- Maintained detailed product knowledge to competently and expertly advise customers.
- Made high volume of sales calls per day exceeding company outbound call targets.
Marketing Consultant
Eniro
12.2018 - 09.2019
- Conducted consultations with clients to understand key customer segments and platforms for growth.
- Coached clients on various marketing aspects, such as strategies, social media, newsletters and ads.
Retail Sales Advisor
Plivit-Trade
06.2018 - 12.2018
- Stayed up to date on the latest product changes, catalogue additions and removal by reviewing product range regularly.
- Built stable pipeline harnessing multiple distribution channels and sales strategies.
- Secured new clients through targeted prospecting and networking.
Teamleader
Viasat/MTG
01.2017 - 05.2018
- Prepared timely and accurate financial reporting and analysis.
- Encouraged and motivated clients to become successful and dedicated business people through sales and coaching.
- Created individualised strategies for clients according to desired goals and improvements required.
- Consulted with clients to determine goals, obstacles, required improvements and project expectations.
Bartender
Harrys
03.2017 - 09.2017
- Hotell, Restaurant, Catering & provided service.
- Optimised customer experience, serving each guest with sincere, positive and enthusiastic attitude.
- Demonstrated full knowledge of all menu items, contents and preparation methods.
Sales agent
Viasat
11.2015 - 01.2017
- Sought and engaged new business through targeted telesales and strategic in-person pitching.
- Consistently achieved KPI and revenue targets through tireless dedication to account acquisition and growth.
- Secured new custom across door-to-door selling using exceptional communication and relationship-building skills.
- Collaborated with staff to formulate budgets and improve department revenue.
- Demonstrated outstanding product knowledge to achieve high customer satisfaction levels.
- Showcased product features and benefits to drive sales.
Outbound Sales Agent
Telia AB
10.2014 - 11.2015
- Made high volume of sales calls per day exceeding company outbound call targets.
Education
Intensiv bartender course - Course
EBS Bartender
2016
High school Garduate - The vehicle program
High School
2015
Skills
- Sales techniques
- Managing issues
- Sales and target-driven
- Patient and calm
- Solution-minded
- Excellent communication
- Professional phone manner
- Computer literate
- Phone system adept
- Multitasking
- Positive and enthusiastic
- Client Relations
Accomplishments
- One of Swedens top 3 sellers for Viasat
- Top 1 seller of ICE in Norway
- The employee of the year with the best relationship-building qualities - for Fiskeruta.
Certification
- High school diploma
- Drivers Licence
- Sales Course
- Bartending Course
Languages
Swedish
First Language
Norwegian
Advanced
C1
English
Advanced
C1
Timeline
Field Sales Leader
Fiskeruta
02.2023 - Current
Customer Service Agent
Transcom
06.2020 - 09.2022
Outbound Sales Agent
JS Norge
10.2019 - 01.2020
Marketing Consultant
Eniro
12.2018 - 09.2019
Retail Sales Advisor
Plivit-Trade
06.2018 - 12.2018
Bartender
Harrys
03.2017 - 09.2017
Teamleader
Viasat/MTG
01.2017 - 05.2018
Sales agent
Viasat
11.2015 - 01.2017
Outbound Sales Agent
Telia AB
10.2014 - 11.2015
Intensiv bartender course - Course
EBS Bartender
High school Garduate - The vehicle program
High School
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