Hana Shiferaw Ketema
Trondheim
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Volunteer
Redd Barna
09.2024 - Current
- Assisted with special events and programs for children in the asylum reception center.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Engaged with the children in different activities.
- Used strong interpersonal communication skills to convey information to others.
Waitress
Scandic Hotel Lerkendal
11.2023 - Current
- Welcoming guests
- Preparation of tables for different occasions
- Serving food or beverage
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Project Coordinator
Bahir Dar University
10.2018 - 11.2021
- Coordinate project management activities, resources, equipment, and information
- Break projects into doable actions and set timeframes
- Liaise with clients to identify and define requirements, scope, and objectives
- Assign tasks to internal teams and assist with schedule management
- Make sure that clients' needs are met as projects evolve
- Help prepare budgets
- Analyse risks and opportunities
- Monitor project progress and handle any issues that arise
- Act as the point of contact and communicate project status to all participants
- Work with the donor (organization board members) to eliminate blockers
- Use tools to monitor working hours, plans, and expenditures
- Issue all appropriate legal paperwork (e.g
- Contracts and terms of the agreement)
- Create and maintain comprehensive project documentation, plans, and reports
Lecturer and Researcher
Bahir Dar University
07.2014 - 09.2021
- Teaching courses such as; Education of a person with Physical and health-related impairments, Inclusive education, Education of a person with intellectual disabilities, Education of persons with visual impairment, Introduction to special need and inclusive education, Inclusive early childhood education and care
- Coordinator of training on creating a welcoming home school environment for children with hearing impairment, provided by Bahir Dar University in collaboration with Yekatit 23 Primary School
- Facilitated Computer training for students with visual impairment, provided by Bahir Dar University
- Freshman coordinator for the course Inclusiveness at Bahir Dar University since, 2020
- Delivered Braille training for 10 days which was provided by Bahir Dar University Research and Community Service directorate
- Cultivated critical thinking skills through challenging assignments that required analysis, synthesis, and evaluation of information from various sources.
Trainer
Plan International
11.2020 - 11.2020
- Conduct employee surveys and interviews in areas of in need for the training
- Consult with other trainers, managers, and leadership
- Conceptualize training materials based on data and research
- Communicate training needs and online resources
- Create training strategies, initiatives, and materials
- Conduct training through new materials
Education
No Degree - Pediatrics Audiology
Eduplex Tarining Center
Pretoria, South Africa 05-2025
Philosophy of Childhood Studies -
NTNU
11.2024
Hearing Aid Accoustician -
Eduplex Training Institute
Queenswood, Pretoria04.2021
Master of Arts - Special needs and Inclusive education
Bahir Dar University
Ethiopia06.2018
Higher Diploma - certified professional teacher educator
Bahir Dar University
07.2015
Bachelor of Art's - Special needs education
Bahir Dar University
06.2014
Skills
- Microsoft Office
- Microsoft Word
- Microsoft Excel
- Outlook
- Video conferencing experience (Zoom, Skype)
- Good organization and good planning
- Social skills (Adaptable and flexible; sociable; teamwork; work ethic)
- Creative Problem-Solving
- Planning and coordination
Personal Information
- Date of Birth: 12/08/94
- Gender: Female
- Nationality: Ethiopian
Locations
- Home, Herman Krags Veg 3, H0204, Trondheim, Norway, 7050
- Work, Bahir Dar, Ethiopia, Bahir Dar, Ethiopia, 79
- Work, 1186 Dormer St, Queenswood, Pretoria, South Africa, 0186
Accomplishments
- Collaborated with team of Centrum International the Netherlands in the development of vocational training for Children with intellectual disabilities .
Affiliations
- Project development
- Project implementation
Certification
- Certified professional teacher educator- Bahir Dar University
Languages
Amharic
Native language
English
Proficient
C2
Timeline
Volunteer
Redd Barna
09.2024 - Current
Waitress
Scandic Hotel Lerkendal
11.2023 - Current
Trainer
Plan International
11.2020 - 11.2020
Project Coordinator
Bahir Dar University
10.2018 - 11.2021
Lecturer and Researcher
Bahir Dar University
07.2014 - 09.2021
Philosophy of Childhood Studies -
NTNU
Hearing Aid Accoustician -
Eduplex Training Institute
Higher Diploma - certified professional teacher educator
Bahir Dar University
Bachelor of Art's - Special needs education
Bahir Dar University
- Certified professional teacher educator- Bahir Dar University
No Degree - Pediatrics Audiology
Eduplex Tarining Center
Master of Arts - Special needs and Inclusive education
Bahir Dar University
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