Summary
Overview
Work History
Education
Skills
Websites
Languages
Personal Information
Coursework
Hobbies and Interests
Timeline
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Ihor Shydlovskyi

Oslo

Summary

900 Retail clients + 100 wholesale clients in Ukraine.

Customer Service Professional in the dental market with over 20 years of experience. Solid team player with a positive demeanor and proven skills. Committed to maintaining a professional relationship to increase profitability and drive business results.

I’m from Ukraine, Kyiv. I have a collective defense in Norway. While studying Norwegian I can work as a driver or warehouse worker for a dental or medical company.

Overview

22
22
years of professional experience

Work History

Head of Dental Items Sales Development

SDS-KYIV LLC
04.2005 - 02.2022
  • Increased company revenue by 35%
  • Import of dental items from Poland (Cerkamed, Mercator Medical)
  • Active promotion of brand products: SDI, GC, 3M ESPE, IVOCLAR VIVADENT, DENTSPLY, ULTRADENT, COLTENE, MANI, etc
  • Elevated brand visibility at trade shows or conferences by delivering engaging presentations on company offerings, networking with attendees, and distributing promotional materials as needed
  • Established relationships with prospects and customers to promote product understanding and drive sales growth
  • Developed strong relationships with suppliers, negotiating favorable terms and securing reliable product sources
  • Implemented new e-commerce platform features, streamlining processes and improving overall efficiency
  • Collaborated with graphic designers on visually appealing website layouts that increased user engagement
  • Addressed customer concerns promptly, resolving issues efficiently to maintain high satisfaction ratings
  • Kept detailed records of sales and contracts
  • Streamlined delivery operations by collaborating with team members to develop efficient processes and procedures
  • Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes

Director of the Representative Office in Kyiv

MERCATOR COMPANY LLC
11.2004 - 01.2005
  • Company registration in Ukraine
  • Planning in sales strategy
  • Strengthening the brand in the market (Comfort, Comfort PF, Nitrylex, Texydent)

Unfortunately, due to severe illness, I had to leave the company.

Sales Manager of Dental Items

SDS COMPANY LLC
01.2001 - 11.2004
  • Negotiated high-value contracts with key clients, ensuring mutually beneficial outcomes for all parties involved
  • Developed strong partnerships with external vendors to enhance product offerings and drive higher profit margins
  • Increased retail customer volume by 25% within the first quarter
  • Implemented new e-commerce platform features, streamlining processes and improving overall efficiency.
  • Collaborated with graphic designers on visually appealing website layouts that increased user engagement.
  • Enhanced site search functionality for easier product navigation and better user experience.
  • Managed seasonal promotions effectively by planning ahead for product availability and adjusting marketing tactics accordingly.
  • Located merchandise across various stores to address customer needs.
  • Kept detailed records of sales and contracts.

Sales Manager of Dental Items

EMMET-UKRAINE LLC
03.2000 - 01.2001
  • Participation in dental exhibitions
  • Strengthening the brand in the market (EMMET)
  • Negotiated high-value contracts with key clients, ensuring mutually beneficial outcomes for all parties involved
  • Developed strong partnerships with external vendors to enhance product offerings and drive higher profit margins
    Increased retail customer volume by 20% within the first quarter
  • Managed seasonal promotions effectively by planning for product availability and adjusting marketing tactics accordingly
  • Located merchandise across various stores to address customer needs
  • Kept detailed records of sales and contracts

Junior Dental Technik

Children's Clinic #2 of Darnytskyi district
09.1999 - 02.2000
  • Gypsum works
  • Processing grinding and polishing
  • Manufacturing of children's orthodontic appliances
  • Production of removable dental structures
  • Production of clasp dentures

Education

Dental Technician - Dental Technician Faculty of Orthopedic Dentistry

Shepetivskiy Medical College, Shepetivka
E.g. Shepetivka, Ukraine
06.1999

High School Diploma -

High School 141, Kyiv
Kyiv, Ukraine
06.1997

High School Diploma -

Gymnasium School 136, Kyiv
Kyiv, Ukraine
05.1994

Skills

  • Easy-going
  • Purposeful
  • Enterprising
  • Responsible
  • Communicable
  • Dental Education
  • Results-Orientated
  • Passionate for sales
  • Knowledge of dental items
  • Logistic skills (preparation of documents, collection of goods, route planning, delivery)
  • Extensive experience working with retail and wholesale clients in Ukraine

Languages

Ukrainian - native
Russian - fluent
English - B1
Polish A1

Personal Information

  • ID Number: 230780
  • Date of Birth: 07/23/80

Coursework

  • Driving School Utex-Trans-Service, Kyiv, 02/03, 06/03, driver's license category B
  • English School Smile, Kyiv, 03/15, 08/15, level B1
  • DENTAL COURSES FOR TRADING ORGANIZATIONS, DENTSPLY - Endodontics 3M ESPE, COLTENE, GC, SDI, DENTSPLY - Restoration materials, Materials for fixing, Impression materials ULTRADENT - Teeth Whitening, Oral hygiene and prevention

Hobbies and Interests

  • History, Journey, Language Learning
  • Yoga, Hiking, Bicycle

Timeline

Head of Dental Items Sales Development

SDS-KYIV LLC
04.2005 - 02.2022

Director of the Representative Office in Kyiv

MERCATOR COMPANY LLC
11.2004 - 01.2005

Sales Manager of Dental Items

SDS COMPANY LLC
01.2001 - 11.2004

Sales Manager of Dental Items

EMMET-UKRAINE LLC
03.2000 - 01.2001

Junior Dental Technik

Children's Clinic #2 of Darnytskyi district
09.1999 - 02.2000

Dental Technician - Dental Technician Faculty of Orthopedic Dentistry

Shepetivskiy Medical College, Shepetivka

High School Diploma -

High School 141, Kyiv

High School Diploma -

Gymnasium School 136, Kyiv
Ihor Shydlovskyi