Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Work Availability
Quote
Hobbies
Timeline
AccountManager
Indrė Šilgalienė

Indrė Šilgalienė

Experience in costumer service
Fusa,Vestland

Summary

Proactive and caring worker with experience. Communication strengths combined with good organizational skills. Skillfully handles day-to-day activities and tasks while looking for opportunities to make a difference. Detail orientated, works well individually and as a team player.

Overview

10
10
years of professional experience

Work History

Preschool Teaching Assistant

Forest Kindergarten VšĮ "Laimingų Vaikų Pilis"
05.2021 - 04.2022
  • Assisted in organizing activities in nature for children groups
  • Cooperated with teachers by developing lesson plans to meet educational goals for each child.
  • Maintained engaging and respectful educational environment by promoting discipline and cooperation.
  • Was responsible for teacher sickness and holiday replacement
  • Interacted with children one-on-one and in small groups to enhance and support learning activities.
  • Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.

Household Helper

Kerstin Hellberg
11.2017 - 02.2020
  • Assisted 5 person family in daily routines
  • Supported in childcare
  • Helped to organize all areas of house. Cleaned and maintained comfortable environments

Receptionist

Personal Services All-Service GmbH
02.2014 - 02.2017
  • Greeted incoming visitors and customers professionally. Provided friendly, knowledgeable assistance daily and during international conferences.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Salesperson and Waitress

Casualfood GmbH
09.2012 - 02.2014

Increased sales and customer satisfaction through personalized servicing.

  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with system to place orders, manage bills, and handle complimentary items.
  • Carried out complete opening, closing and shift change duties to keep restaurant working clean and efficiently
  • Reported shift routine, defects, damages to manager

Education

No Degree - Psychology

The Johannes Gutenberg University
Mainz, Germany
08.2021

The Certificate of Pre-school Teaching Assistant -

Ernesto Galvanauskas Vocational Training Center
Klaipėda, Lithuania
08.2021

Skills

  • Commitment to client service
  • Communication and Interpersonal Skills
  • Creating Safe Learning Environment
  • General Housekeeping
  • Organizational and Planning Skills
  • Excellent Written and Oral Communication
  • Team Support and Collaboration
  • Security Monitoring
  • Reception Desk Management
  • Correspondence and Office Documents
  • Prioritization
  • Cash Register Operation

Additional Information

Driving license, Category B

Languages

Lithuanian
Native language
English
Upper intermediate
B2
German
Advanced
C1
Norwegian
Beginner
A1
Russian
Beginner
A1

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Fall seven times; stand up eight.
Japanese proverb

Hobbies

Herbalism, travelling, painting

Timeline

Preschool Teaching Assistant

Forest Kindergarten VšĮ "Laimingų Vaikų Pilis"
05.2021 - 04.2022

Household Helper

Kerstin Hellberg
11.2017 - 02.2020

Receptionist

Personal Services All-Service GmbH
02.2014 - 02.2017

Salesperson and Waitress

Casualfood GmbH
09.2012 - 02.2014

No Degree - Psychology

The Johannes Gutenberg University

The Certificate of Pre-school Teaching Assistant -

Ernesto Galvanauskas Vocational Training Center
Indrė ŠilgalienėExperience in costumer service