Summary
Overview
Work History
Education
Skills
Personal Qualities
Languages
Timeline
Generic
Inga Parpura

Inga Parpura

Stjørdal

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

15
15
years of professional experience

Work History

Manager

Travel Agency "More Turiv"
02.2017 - 02.2022
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Attended industry events and conventions to increase sales opportunities.
  • Booked tickets, accommodation, transfers and insurances for customers.
  • Developed effective social media strategies tailored to each platform for optimal results.

Complaints Manager

Online Platform For Booking Air Tickets "Senturia"
01.2012 - 01.2017
  • Ensured compliance with regulatory requirements by maintaining accurate documentation of all complaint investigations and resolutions.
  • Oversaw communication and research to achieve full resolution of complaints inquiries.
  • Provided changes and refunds of air tickets.

English Interpreter

Marriage Agency "Dolce Vita"
01.2007 - 01.2011
  • Guided English speaking tourists through local attractions by providing interpretation services, enriching their travel experiences.
  • Enabled communication between international couples through proficient translation of correspondence and verbal communications.
  • Managed a diverse portfolio of clients, ensuring optimal results by tailoring strategies to individual needs.

Education

High School Diploma -

Iata Training And Developing Institute
Kiev, Ukraine
05.2014

Specialist - International And Intercultural Communication

Odesa I. Mechnykov National University
Odesa, Ukraine
06.2009

Skills

  • Supervision and leadership
  • Organizational Skills
  • Analytical Thinking
  • Customer Service

Personal Qualities

Responsible, easy learning, stress-resistant

Languages

Ukrainian, Russian
Native language
English
Advanced
C1
Norwegian
Intermediate
B1
Turkish
Intermediate
B1

Timeline

Manager

Travel Agency "More Turiv"
02.2017 - 02.2022

Complaints Manager

Online Platform For Booking Air Tickets "Senturia"
01.2012 - 01.2017

English Interpreter

Marriage Agency "Dolce Vita"
01.2007 - 01.2011

High School Diploma -

Iata Training And Developing Institute

Specialist - International And Intercultural Communication

Odesa I. Mechnykov National University

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Inga Parpura