Jackson Awungjia
Hotel Management
Baerums verk,sanvika
Summary
Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients. Attentive social service specialist with background providing professional observation, assessment and individualized services. Seasoned at teaching skills to boost quality of life and promote positive interactions. Focused on delivering and propelling seamless care through consultation with caregivers. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level cyber security position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
Work History
Blackjack Dealer
Evolution Gaming
09.2021 - 12.2022
- Learned and followed company procedures to maintain consistency and standards.
- Ensured game integrity by strictly adhering to gaming regulations and casino policies for accurate dealing and payouts.
- Contributed to overall casino revenue by efficiently managing high-stakes games and adjusting betting limits as needed.
- Kept gaming areas clean and organized to maintain safe and secure environment.
- Provided an enjoyable gaming experience for patrons through clear communication of game rules and procedures.
- Collaborated closely with surveillance staff to identify suspicious activity or irregularities in play patterns at the table.
wine shop manager
Timbuktu Wines And Whiskeys
10.2016 - 10.2020
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Managed inventory control, cash control, and store opening and closing procedures.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Improved staff morale through regular recognition programs, rewards incentives, open communication channels, resulting in lower employee turnover rates.
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
- Developed new promotional campaigns to attract new customers.
Hotel Manager
Mountain Hotel
02.2018 - 12.2018
- Maintained well-regarded concierge services to provide guests with assistance and convenient information about local attractions.
- Managed hotel operations for seamless functioning, ensuring high levels of efficiency and guest satisfaction.
- Increased guest satisfaction by implementing innovative customer service initiatives and staff training programs.
- Oversaw all aspects of event planning, from contract negotiation to day-of coordination, resulting in successful events and satisfied clients.
Volunteer
Local Youth Corner And Plan International
01.2015 - 12.2015
- worked with prisoners who had less than two years left to be in prison.
- trained them with new skills such as shaving sewing and paper bag manufacturing to prepare them mentally to reintegrate the society as good citizens and taking into consideration their individual needs.
- Teach them how to approached issues proactively to best meet current and future community needs.
- Helped street kids create comprehensive program to meet their needs.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Facilitated community outreach to expand participation and support.
played semi professional football
Qatar Military
01.2013 - 01.2014
- Demonstrated leadership skills in both training sessions and games
- Gained extensive knowledge in team work, game analysis and working under pressure.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Developed and maintained courteous and effective working relationships with my team mates
Education
Cyber Security Certificate - Cyber Security
Google
Online02.2024
Associate of Science - Sociology And Anthropology
University of Buea
Buea Cameroon07.2013
High School Diploma -
St Francis College
Fiango Kumba09.2009
Skills
- Strategic Planning
- Interdisciplinary Collaboration
- Flexible Schedule
- Conflict Mediation
- Keen Observation Abilities
- Basic Computer Literacy
- Stress Tolerance
- Conflict Management
- Patience and Tolerance
- Fraud Detection
- Guest service
fluent in Ffrench
I come from cameroon where we have two official languages that is French and English. so i speak french and english fluently
Languages
English
Native language
French
Advanced
C1
Timeline
Blackjack Dealer
Evolution Gaming
09.2021 - 12.2022
Hotel Manager
Mountain Hotel
02.2018 - 12.2018
wine shop manager
Timbuktu Wines And Whiskeys
10.2016 - 10.2020
Volunteer
Local Youth Corner And Plan International
01.2015 - 12.2015
played semi professional football
Qatar Military
01.2013 - 01.2014
Cyber Security Certificate - Cyber Security
Google
Associate of Science - Sociology And Anthropology
University of Buea
High School Diploma -
St Francis College
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