Jaehyuk Song
Student
Oslo
Summary
I was born and raised in Korea and spent most of my life there. After high school, I joined the military, where I developed a strong interest in languages. This passion led me to Canada, where I studied English for six months. After the six months course, I got a job as a barista, which allowed me to practice communicating with people, speaking different languages, from diverse backgrounds. I truly enjoyed the process of learning new languages and connecting with others.
With the goal of pursuing a bachelor's degree abroad, I had about seven months before my departure. During that time, I sought a job that would enable me to interact with foreigners, which is why I chose to work as a guesthouse manager for Mondaycracker. Currently, I'm in Norway, where I'm studying Business and learning Norwegian as well.
Overview
3
3
years of professional experience
3
3
Languages
Work History
Manager of Guesthouse
Monday Cracker
01.2024 - 08.2024
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- I consistently posted in Korean on my blog and social media.
- As a manager in charge of communicating with foreigners in English and translating different languages into Korean for my boss.
- I had agreed with my employer to work for only 8 months due to further education in Norway. I usually work for a long period with a diligent attitude.
Barista Manager
Prado Coffee Shop
01.2023 - 12.2023
- Worked as a barista manager in Vancouver with a working holiday visa.
- Elevated overall store atmosphere with attention to detail in visual merchandising displays that showcased featured products effectively.
- Supported international negotiations through accurate real-time interpreting services, facilitating successful outcomes for all parties involved.
Barista Manager
Adamo Coffee
03.2021 - 01.2022
- Presented process improvement ideas to leadership team to cultivate professional, friendly and efficient work environment.
- Monitored performance metrics, identifying areas for improvement and implementing changes that resulted in increased customer satisfaction and operational efficiency.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
BBA - Business Administration And Management
BI Business School
Oslo, Norway 08.2024 - Current
Skills
Translation accuracy
Logistics management
Problem-solving
Customer service
Quality assurance
Technical translation
Subtitling
Timeline
BBA - Business Administration And Management
BI Business School
08.2024 - Current
Manager of Guesthouse
Monday Cracker
01.2024 - 08.2024
Barista Manager
Prado Coffee Shop
01.2023 - 12.2023
Barista Manager
Adamo Coffee
03.2021 - 01.2022
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