Julia Rincklake Van Endert
Steinkjer
Summary
Experienced with overseeing all aspects of restaurant operations, ensuring smooth day-to-day functioning. Uses leadership skills to improve staff performance and drive customer satisfaction. Track record of maintaining high standards in food safety, inventory management, and service excellence.
Overview
7
7
years of professional experience
Work History
Restaurant Manager
Kompis/ Bitastad
01.2024 - 11.2024
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Mentored and developed staff members for career advancement opportunities, leading to a more skilled and motivated workforce.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
Production Assistant
Frosta Chips
08.2023 - 12.2023
- Completed wide range of tasks in diverse filming areas to support operations.
- Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
Restaurant and Hotel Service
Klostergården Tautra
04.2023 - 09.2023
- Developed and maintained strong relationships with vendors, negotiating favorable contracts for goods and services.
- Enhanced guest experiences by regularly updating amenities, facilities, and services based on customer feedback.
- Facilitated seamless communication between departments to enhance overall efficiency and effectiveness.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Marketing Assistant
WT- Management
06.2022 - 04.2023
- Updated spreadsheets with statistical, financial and non-financial information.
- Tracked key performance indicators to measure success of campaigns.
- Created engaging content for Pinterest, Facebook, and Instagram.
- Proofread marketing collateral ahead of printing to eliminate errors.
- Worked well in a team setting, providing support and guidance.
Clerk
Sky Business Solutions
09.2019 - 08.2022
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Restaurant Manager
Gut Grambow
05.2018 - 09.2019
- Mentored and developed staff members for career advancement opportunities, leading to a more skilled and motivated workforce.
- Motivated staff to perform at peak efficiency and quality.
- Coordinated catering services for private events, delivering memorable experiences while maximizing profits.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
Education
Bachelor of Science - Ökotrophologie
HS Osnabrück
Buldern, Germany 05-2006
Skills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
- Point of sale (POS) system operation
- Passion for customer satisfaction
- Shift management
- Menu development
- Promotions planning
- Labor and food cost control
- Employee recruitment expertise
- Restaurant promotion management
- Wine history
- Menu pricing
- Team leadership
- Sales promotion
Languages
German
Native language
English
Advanced
C1
Norwegian
Intermediate
B1
French
Elementary
A2
Timeline
Restaurant Manager
Kompis/ Bitastad
01.2024 - 11.2024
Production Assistant
Frosta Chips
08.2023 - 12.2023
Restaurant and Hotel Service
Klostergården Tautra
04.2023 - 09.2023
Marketing Assistant
WT- Management
06.2022 - 04.2023
Clerk
Sky Business Solutions
09.2019 - 08.2022
Restaurant Manager
Gut Grambow
05.2018 - 09.2019
Bachelor of Science - Ökotrophologie
HS Osnabrück
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