Kacper Grudzinski
08.03.2005
Oslo
Summary
Dynamic and customer-focused professional with diverse experience in hospitality, sales, management and security. As a Head Waiter at Sellanraa in Trondheim, I excelled in enhancing the dining experience through exceptional service and effective team collaboration. My role as a Door-to-Door Salesperson for UNICEF NORGE honed consultative selling skills, allowing me to engage clients and provide ongoing support. I also have experience in retail, having worked as a Kiosk Worker, where I created inviting displays and fostered positive customer interactions. With strong leadership abilities demonstrated as an Assistant Bar Manager and Security Supervisor, I am committed to maintaining a safe and welcoming environment while driving team performance.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Head Waiter
Sellanraa
Trondheim
03.2024 - 07.2024
- Enhanced customer dining experience by providing exceptional service and anticipating guest needs.
- Managed food resources, memorized orders, and coordinated customer service.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Mentored new hires, providing comprehensive training on company policies, procedures, and service standards.
- Collaborated with kitchen staff to ensure timely and accurate order delivery for guest satisfaction.
Door-to-Door Salesperson
UNICEF NORGE
Trondheim
06.2023 - 01.2024
- Consulted with clients after sales or contract signings to resolve problems and provide ongoing support.
- Completed documentation smoothly to finalize sales.
- Learned and implemented consultative selling skills to identify opportunities, overcome objections and close sales.
- Traveled by foot to sell merchandise or services.
- Used scripts or persuasive sales techniques to convince clients in purchasing.
Kiosk Worker
SnackZone
Trondheim
05.2022 - 01.2024
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
Security Supervisor
EkoService
Wroclaw
08.2024 - 08.2024
- Maintained a secure environment for employees by enforcing access control policies and visitor management procedures.
- Conducted regular patrols of facility to detect and deter security threats.
- Reduced incidents of theft and vandalism by closely monitoring surveillance systems and coordinating with law enforcement.
- Collaborated with management to develop security policies and procedures.
Factory Worker
Meblux
07.2024 - 07.2024
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Carefully packaged finished products and prepared for shipment.
- Utilized hand tools and power tools to assemble products, practicing safety measures.
- Increased production efficiency by optimizing assembly line processes and implementing time-saving techniques.
Assistant Bar Manager
Private Individual
08.2023 - 08.2023
- Maintained a clean, safe, and inviting atmosphere through consistent enforcement of health and safety regulations.
- Fostered a positive work environment by providing ongoing support, training, and mentoring to bar staff.
- Served high customer volumes during special events, nights, and weekends.
Education
High School Diploma -
International Baccalaureate
Trondheim, Norway 08.2022 - 06.2024
High School Diploma -
Trondheim Katedralskole - Studiespesialisering
Trondheim, Norway 08.2021 - 06.2022
Skills
Adaptability and Flexibility
Customer Service Excellence
Team Leadership and Mentoring
Sales and Negotiation Skills
Effective Communication
Problem-Solving Abilities
Management skills
Organizational Skills
Attention to Detail
Safety and Compliance Awareness
Consultative Selling Techniques
Languages
English
Proficient
C2
Polish
Proficient
C2
Norwegian
Upper intermediate
B2
Interests
Martial Arts
Football
Music
Food
Certification
B and B1 Drivers License
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Security Supervisor
EkoService
08.2024 - 08.2024
Factory Worker
Meblux
07.2024 - 07.2024
Head Waiter
Sellanraa
03.2024 - 07.2024
Assistant Bar Manager
Private Individual
08.2023 - 08.2023
B and B1 Drivers License
07-2023
Door-to-Door Salesperson
UNICEF NORGE
06.2023 - 01.2024
High School Diploma -
International Baccalaureate
08.2022 - 06.2024
Kiosk Worker
SnackZone
05.2022 - 01.2024
High School Diploma -
Trondheim Katedralskole - Studiespesialisering
08.2021 - 06.2022