Kacper Grudzinski
08.03.2005
Oslo
Summary
Dynamic and customer-focused professional with diverse experience in hospitality, sales, management and security. As a Head Waiter at Sellanraa in Trondheim, I excelled in enhancing the dining experience through exceptional service and effective team collaboration. My role as a Door-to-Door Salesperson for UNICEF NORGE honed consultative selling skills, allowing me to engage clients and provide ongoing support. I also have experience in retail, having worked as a Kiosk Worker, where I created inviting displays and fostered positive customer interactions. With strong leadership abilities demonstrated as an Assistant Bar Manager and Security Supervisor, I am committed to maintaining a safe and welcoming environment while driving team performance.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Head Waiter
Sellanraa
Trondheim
03.2024 - 07.2024
- Enhanced customer dining experience by providing exceptional service and anticipating guest needs.
- Managed food resources, memorized orders, and coordinated customer service.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Mentored new hires, providing comprehensive training on company policies, procedures, and service standards.
- Collaborated with kitchen staff to ensure timely and accurate order delivery for guest satisfaction.
Door-to-Door Salesperson
UNICEF NORGE
Trondheim
06.2023 - 01.2024
- Consulted with clients after sales or contract signings to resolve problems and provide ongoing support.
- Completed documentation smoothly to finalize sales.
- Learned and implemented consultative selling skills to identify opportunities, overcome objections and close sales.
- Traveled by foot to sell merchandise or services.
- Used scripts or persuasive sales techniques to convince clients in purchasing.
Kiosk Worker
SnackZone
Trondheim
05.2022 - 01.2024
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
Security Supervisor
EkoService
Wroclaw
08.2024 - 08.2024
- Maintained a secure environment for employees by enforcing access control policies and visitor management procedures.
- Conducted regular patrols of facility to detect and deter security threats.
- Reduced incidents of theft and vandalism by closely monitoring surveillance systems and coordinating with law enforcement.
- Collaborated with management to develop security policies and procedures.
Factory Worker
Meblux
07.2024 - 07.2024
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Carefully packaged finished products and prepared for shipment.
- Utilized hand tools and power tools to assemble products, practicing safety measures.
- Increased production efficiency by optimizing assembly line processes and implementing time-saving techniques.
Assistant Bar Manager
Private Individual
08.2023 - 08.2023
- Maintained a clean, safe, and inviting atmosphere through consistent enforcement of health and safety regulations.
- Fostered a positive work environment by providing ongoing support, training, and mentoring to bar staff.
- Served high customer volumes during special events, nights, and weekends.
Education
High School Diploma -
International Baccalaureate
Trondheim, Norway 08.2022 - 06.2024
High School Diploma -
Trondheim Katedralskole - Studiespesialisering
Trondheim, Norway 08.2021 - 06.2022
Skills
Adaptability and Flexibility
undefinedLanguages
English
Proficient
C2
Polish
Proficient
C2
Norwegian
Upper intermediate
B2
Interests
Martial Arts
Football
Music
Food
Certification
B and B1 Drivers License
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Security Supervisor
EkoService
08.2024 - 08.2024
Factory Worker
Meblux
07.2024 - 07.2024
Head Waiter
Sellanraa
03.2024 - 07.2024
Assistant Bar Manager
Private Individual
08.2023 - 08.2023
B and B1 Drivers License
07-2023
Door-to-Door Salesperson
UNICEF NORGE
06.2023 - 01.2024
High School Diploma -
International Baccalaureate
08.2022 - 06.2024
Kiosk Worker
SnackZone
05.2022 - 01.2024
High School Diploma -
Trondheim Katedralskole - Studiespesialisering
08.2021 - 06.2022
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