Kelson Morais
Olso
Summary
Proven Event Crew Member at LM BAPTISTA ENTERTAINMENT, I excel in enhancing attendee satisfaction and streamlining event logistics. Demonstrated creativity in problem-solving and a strong work ethic, I significantly contribute to team success. Skilled in active listening and coordination, my approach boosts efficiency and ensures memorable event experiences.
Overview
3
3
years of professional experience
Work History
Event Crew Member
LM BAPTISTA ENTERTAINMENT
Oslo
08.2024 - 08.2024
- Resolved attendee complaints professionally, maintaining high levels of satisfaction among event participants.
- Provided logistical support for events, including transportation coordination and equipment management.
- Enhanced event attendee experiences by providing exceptional customer service and addressing inquiries promptly.
- Ensured compliance with venue policies and regulations by monitoring guest behavior throughout each function.
Assistant
Saturn Sparrow LDA
Portugal
11.2021 - 03.2024
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Skills
- Strong teamwork
- Initiative-taking
- Creativity and Innovation
- Strong Work Ethic
- Active Listening
Languages
Portuguese
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Timeline
Event Crew Member
LM BAPTISTA ENTERTAINMENT
08.2024 - 08.2024
Assistant
Saturn Sparrow LDA
11.2021 - 03.2024