KENETH BOMA
Dar Es Salaam
Summary
Successful ICT offering 8 years of experience in demanding environments focused on producing cutting-edge designs for Telecom Skilled in directing development with creative and performance-oriented approach. Well-organized and customer-focused with proven skills in project management and team leadership.
Detail-oriented in Energy experienced in building design, assessments and Data analysis. Methodical about checking zones, systems and equipment for enhancement opportunities. Articulate communicator with solid understanding of design plans and specifications.
Overview
8
8
years of professional experience
Work History
IT Consultant
MINARA TANZANIA LIMITED
03.2020 - Current
- Develop Operation system (DAWNCLOUD) for daily use and centralize data for operation and office teams.
- Integrate operation tool (DAWNCLOUD) with RMS system(Galooli) for trouble ticket system
- Planned and developed interfaces that simplified overall management and offered ease of use.
- Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.
- Developed clear specifications for project plans using customer requirements.
- Made recommendations and performed upgrades, assisting businesses in technology planning aligned with growth projections.
- Contributed to project cost estimates and budgets based on assessment of client needs.
- Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements.
- Guaranteed successful technical upgrade projects for clients by collaborating with developers for integrations.
IT Manager
APM TELECOM LIMITED COMPANY
02.2019 - Current
- Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
- Interacted and negotiated with vendors, outsourcers and contractors to secure products and services.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Guided organizational technology strategy and roadmaps.
- Oversaw IT department operations and training.
- Built, repaired and installed computer-related hardware based on deployment procedures.
- Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
- Coordinated technical training and personal development classes for staff members.
- Customized and repaired technology based on staff requests.
- Developed and implemented measures and procedures to protect IT systems from cyber threats and data breaches.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Played key role in on-going network design, reevaluation and optimization to keep pace with company growth.
- Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Communicated regularly with customers concerning data exchange and technology integration.
- Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions.
Energy Manager
APM TELECOM LIMITED COMPANY
01.2019 - Current
- Collaborated with others to assess areas of need and develop solutions to improve customer experience.
- Complied with relevant laws, regulations and policies.
- Promoted energy management solutions in community through use of audit programs.
- Prioritize operations tasks to complete most important items.
- Followed up on completion of energy management projects and communicated progress to customers.
- Identified and recommended energy savings strategies to achieve more energy-efficient operation.
- Monitored and analyzed energy consumption.
- Utilized equipment for installation, maintenance and testing of electrical energy systems and components.
- Conducted energy audits to evaluate energy use and identify conservation and cost reduction measures.
- Evaluated current lighting system and identified more cost-effective equipment solution.
- Reviewed architectural, mechanical or electrical plans or specifications to evaluate energy efficiency.
- Appraised facilities utility bills to better understand energy usage trends and identify procedures to decrease expenditures.
- Wrote or installed energy management routines for building automation systems.
- Promoted awareness or use of alternative or renewable energy sources.
IT Consultant
NEOLIFE INTERNATIONAL COMPANY LIMITED
01.2020 - 09.2022
- Planned and developed interfaces that simplified overall management and offered ease of use.
- Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.
- Developed clear specifications for project plans using customer requirements.
- Made recommendations and performed upgrades, assisting businesses in technology planning aligned with growth projections.
- Implemented and managed operating systems and software, security systems and intrusion detection systems.
- Inspected equipment, assessed functionality and optimized controls.
- Developed and implemented policies, procedures, training and development for network resource administration, appropriate use and disaster recovery.
- Recommended and installed upgrades and helped businesses to plan for technology to match growth.
- Created service level agreement for IT operational functions and help desk operations.
- Collaborated with fellow engineers to evaluate software and hardware interfaces.
- Adjusted design parameters to incorporate new features.
- Guaranteed successful technical upgrade projects for clients by collaborating with developers for integrations.
IT Specialist
APM TELECOM SOUTH AFRICA
03.2018 - 02.2020
- Configured hardware, devices, and software to set up work stations for employees.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Patched software and installed new versions to eliminate security problems and protect data.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Walked individuals through basic troubleshooting tasks.
- Monitored systems in operation and input commands to troubleshoot areas.
- Collaborated with vendors to locate replacement components and resolve advanced problems.
- Rolled out software updates and applied server patches to thwart threats from penetrating networks.
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
- Configured hardware and granted system permissions to new employees.
- Assisted with updating technical support best practices for use by team.
- Documented support interactions for future reference.
Energy Analyst
AFRICAN POWER MACHINERY
01.2016 - 02.2018
- Processed, utilized and communicated technical concepts.
- Participated in continuous training opportunities to hone craft and build leadership skills.
- Contributed to client interaction via email and conference calls.
- Saved clients by implementing energy-efficient solutions to costly problems.
- Performed energy audits on large and small commercial clients.
- Worked with clients to achieve high-performance design and sustainable project goals.
- Recommended energy-efficient technologies or alternate energy sources.
- Prepared audit reports containing energy analysis results or recommendations for energy cost savings.
- Demonstrated creative and efficient use of software tools, analytical methods and computer models to develop solutions.
- Collected and organized data, built financial and economic models and developed data visualizations to perform quantitative analyses.
- Consulted with customers related to end-use natural gas applications and conducted technical and economic analysis.
NOC Engineer
AFRICAN POWER MACHINERY
05.2015 - 02.2016
- Kept detailed documentation on each support ticket and added lessons learned to knowledge base.
- Installed fiber, ethernet, and console cabling in climate-controlled NOC.
- Monitored and maintained network and software components according to established guidelines and best practices.
- Created graphical reports to visualize network performance and uptime to management members.
- Collaborated with other network engineers to configure and maintain network monitoring and load balancing.
- Updated internal customers regarding open tickets and status of resolutions.
- Coordinated with technical support, service provisioning and sales teams to deliver network services at or above SLA requirements.
Education
ELECTRONICS AND TELECOMMUNICATION ENGINEERING - Computer Networking And Telecommunications
DAR ES SALAAM INSTITUTE OF TECHNOLOGY
DAR ES SALAAM10.2018
No Degree - DIPLOMA IN ELECTRONICS AND TELECOMUNICATION
DAR ES SALAAM INSTITUTE OF TECHNOLOGY
DAR ES SALAAM08.2015
O-LEVEL SECONDARY SCHOOL - SECONDARY SCHOOL
MOUNT IGOVU SECONDARY SCHOOL
DODOMA01.2012
Skills
- Administering Databases
- Data Recovery & Data analysis
- Creative Solutions
- Information Technology Infrastructure
- Leadership skills & Team work
- Third-Party Systems Integration
- Network Hardware and Software Maintenance
- Root Cause Analysis
- Maintaining Quality Assurance Standards
- Project Management
Accomplishments
Design and develop Telecom Operation system for Telecom industry (DAWNCLOUD system )
During my studies I had an opportunity to design a remote circuit for home/office appliances which control or switching devices and other appliance without physical touch by using a cellphone below is the link for demonstration.
Languages
Swahili
Native language
English
Proficient
C2
Swahili
Proficient
C2
Timeline
IT Consultant
MINARA TANZANIA LIMITED
03.2020 - Current
IT Consultant
NEOLIFE INTERNATIONAL COMPANY LIMITED
01.2020 - 09.2022
IT Manager
APM TELECOM LIMITED COMPANY
02.2019 - Current
Energy Manager
APM TELECOM LIMITED COMPANY
01.2019 - Current
IT Specialist
APM TELECOM SOUTH AFRICA
03.2018 - 02.2020
Energy Analyst
AFRICAN POWER MACHINERY
01.2016 - 02.2018
NOC Engineer
AFRICAN POWER MACHINERY
05.2015 - 02.2016
ELECTRONICS AND TELECOMMUNICATION ENGINEERING - Computer Networking And Telecommunications
DAR ES SALAAM INSTITUTE OF TECHNOLOGY
No Degree - DIPLOMA IN ELECTRONICS AND TELECOMUNICATION
DAR ES SALAAM INSTITUTE OF TECHNOLOGY
O-LEVEL SECONDARY SCHOOL - SECONDARY SCHOOL
MOUNT IGOVU SECONDARY SCHOOL
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