Kirsty Weatherhead
Slåstad
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
8
8
years of professional experience
Work History
Country Manager/daglig Leder
WH Smith Norway
03.2022 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Developed and maintained relationships with customers and suppliers through account development.
- Formulated policies and procedures to streamline operations.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Collaborated with cross-functional teams to develop innovative solutions.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Interacted well with customers to build connections and nurture relationships.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Increased market share by developing and implementing effective sales strategies.
- Established strong relationships with key industry players for business growth and expansion.
- Managed cross-functional teams to ensure seamless operations and drive business objectives.
- Optimized resource allocation, enhancing operational efficiency and reducing costs.
- Developed strategic partnerships to expand product offerings and enter new markets.
- Led the successful launch of new products in local markets, driving revenue growth and brand recognition.
- Analyzed market trends and competitor activities to inform strategic decisionmaking.
- Implemented process improvements, streamlining workflows and increasing team productivity.
- Coached and mentored team members, fostering a culture of continuous learning and development.
- Ensured regulatory compliance by working closely with legal advisors and government agencies.
- Managed budgets, financial planning, and forecasting to optimize profitability for the country operations.
- Negotiated contracts with suppliers to secure favorable terms that benefited the company''s bottom line.
- Monitored performance metrics to assess progress towards goals, identifying areas for improvement as needed.
- Built a high-performing sales team through targeted recruitment, training, and performance management initiatives.
- Achieved revenue targets through proactive client engagement strategies that fostered long-term relationships with customers.
- Enhanced internal communication systems by implementing regular meetings/updates across departments.
- Streamlined inventory management processes to optimize supply chain efficiency while minimizing costs.
- Recruited, trained and coached 112-member team to support company growth.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
- Managed and motivated employees to be productive and engaged in work.
- Improved safety procedures to create safe working conditions for workers.
Store Manager Whole Sale
Ahlsell
05.2017 - 03.2023
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Developed, maintained and utilized diverse client base.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Met existing customers to review current services and expand sales opportunities.
- Negotiated prices, terms of sales and service agreements.
- Set and achieved company defined sales goals.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Stayed current on company offerings and industry trends.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
Store Manager of Operations
Jysk
04.2016 - 08.2016
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Interacted well with customers to build connections and nurture relationships.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Reduced operational risks while organizing data to forecast performance trends.
Education
Bsc Sports Science - Sport Science
De Montfort University
Lincoln Uk05.2001
Skills
- Performance Improvement
- Team Training
- Training and Development
- Startups and Acquisitions
- Inventory Control
- Profit and Loss Accountability
- Recruitment
- Cost Analysis and Savings
- Risk Management
- Strategic Planning
- Administrative Skills
- Human Resources Leadership
- Employee Scheduling
- Salary Structure
- Staff Management
- Leadership
- Budgeting and Cost Control Strategies
- Process Improvement
- Interpersonal Skills
- Purchasing and Planning
- Budgeting and Cost Control
- Communication Skills
- Sales Team Development
- Business Growth Management
- Managing Quotas
- Product and Service Sales
- Sales Tracking
Languages
English
Bilingual or Proficient (C2)
Norwegian
Advanced (C1)
Timeline
Country Manager/daglig Leder
WH Smith Norway
03.2022 - Current
Store Manager Whole Sale
Ahlsell
05.2017 - 03.2023
Store Manager of Operations
Jysk
04.2016 - 08.2016
Bsc Sports Science - Sport Science
De Montfort University
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