Worked well in a team setting, providing support and guidance.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Assisted customers with returns, refunds and resolving transaction issues.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Assistant Conference Coordinator
Strawberry Group
10.2023 - 01.2024
Handled day-of preparation to coordinate smooth start and end to each conference.
Ensured venue compliance with safety standards and accessibility requirements by conducting thorough site inspections prior to event dates.
Facilitated seamless communication between conference attendees, speakers, and staff by creating detailed schedules and distributing important information.
Customer Service Teammate (taxes Department)
TaskUs
07.2021 - 06.2022
Collaborated with cross-functional teams to address recurring customer issues and implement long-term solutions.
Developed strong relationships with clients by understanding their needs and providing personalized solutions.
Trained new team members on company policies and procedures, ensuring consistent quality of service.
Analyst
Hellenic American Secutities S.A
05.2019 - 09.2019
Supported budgeting processes by providing accurate forecasts and timely variance analyses.
Leveraged big data technologies to manage large datasets efficiently while maintaining high levels of performance.