Lisa Wessel

• Liaise between production, shipping, and finance department to ensure seamless order fulfillment
• Participate at exhibitions and engage with both existing and potential customers to share information about products and services and also promote positive company image
• Identify customer needs by asking questions and advising on best solutions together with technical sales team
• Enhance customer satisfaction by promptly addressing inquiries and resolving issues related to products and services
• Establish strong relationships with clients through regular communication
• Negotiate terms of sales/prices
• Attend monthly sales meetings

• Manage key accounts nationally and internationally with responsibility for sales, contracts, negotiations and reporting
• Identify new business opportunities and leads for key accounts
• Drive sales of company products and services towards key accounts using strategic and organized approach
• Liaise between key accounts and management to provide feedback and resolve inquiries
• Utilize sales data and key account feedback to improve organizational strategies
• Address key account questions and resolve complaints related to products, services and processes
• Identify customer needs by asking questions and advising on best solutions
• Participate at exhibitions and engage with both existing and potential customers to share information about products and services and also promote positive company image

Administration, Operations Support and QHSSE:

• Develop process improvements and streamlined procedures
• Daily interaction with customers both nationally and internationally

• Liaise with customers, address inquiries and handle meeting requests to provide outstanding customer care
• Systems Management Group: Oversee process flow within R&D, Sales, HR, Workshop, QHSSE and Operations

• Oversee KPIs such as Field Service Quality and Non Conformance Reports, evaluate results and trends and report to management to ensure quality in products, services and processes

HR:

• Manage and perform all recurring HR processes
• Communicate job expectations and train staff in quality management system
• Maintain department records, systems and personnel databases

• Track and manage employee competencies and coordinate training sessions, medicals and courses

Personnel Coordinator:

• Maintain an accurate workforce plan for existing and upcoming offshore jobs
• Ensure together with customer planning team that mobilization requirements are met in a timely manner
• Coordinate offshore personnel for all operations in Norway, Denmark and Qatar
• Arrange all crew changes

Payroll:

• Prepare, review and approve all timesheets and payroll payments
• Maintain accurate records of salary, offshore rates, misc adjustments

• Employee onboarding/offboarding
• Employee contracts
• Maintain department records, systems and personnel databases
• Coordinate personnel insurance and pensions
• Track sick leave, vacation and other absence
• Participate in the redundancy process during the oil crisis

Marketing Coordinator

• Partner with sales representatives to build customer relations
• Arrange and participate in all marketing events and client activities to drive sales and revenue
• Handle internal e-newsletters, website and social media accounts
• Coordinate marketing materials for different departments
• Maintain compliance with corporate and legal guidelines for all marketing material, e-mail signatures, presentations and the like
• Develop key relationships with vendors, printers and shipping agents

• Member of Weatherford's event committee arranging the annual, technical and social event "Well Day" with over 200 guests
• Marketing plan and budget
• Coordinate sponsorships
• Editor of internal newspaper

Executive Management Assistant

• Assist Managing Director in daily tasks such as presentations, meetings and reports
• Assist Management team as needed
• Assist company lawyer in coordination of contracts, contract amendments and other legal documentation
• Manage notarization and legislation of legal documents
• Secretary of the Board of Directors - responsible for all board documents
• Member of Norway Emergency Team

• Assist Managing Director in daily tasks such as presentations, meetings and reports
• Secretary of the Board of Directors - responsible for all board documents
• Member of Norway Emergency Team

• Provide support to Managing Director and Financial Advisors
• Document controller of all sales documents

• Payroll 250 employees