Lukas Svindseth
Kløfta,Akershus
Summary
Har meget god erfaring innen : Installering av datautstyr som pc, nettverk, skrivere etc hos Deichman. Oppfølging av de ansatt innen dataproblemer gjennom sakssystem og andre systemer. Reiser rundt til lokasjonene hver dag. Vaktordning. Support tilhørende utstyr og software. Lærer fort, effektiv og fleksibel. Erfaring med å jobbe under stress. Fungerer godt i grupper, liker å jobbe i team.
Overview
10
10
years of professional experience
1
1
Certification
Work History
IKT avd
Deichman
Oslo
08.2021 - Current
- Company Overview: Responsible for 12 local libraries in Oslo
- Install information desk PCs and public PCs, receipt printers, label printers
- Configure networks
- Printing solutions
- Responsible for 12 local libraries in Oslo
- Install information desk PCs and public PCs, receipt printers, label printers
- Configure networks
- Printing solutions
- Responsible for the network and ensuring everything functions within IT
- Assist staff with various IT issues
- Receive cases in the case management system Kompass, email, and workplace (Oslo municipality's chat system)
- Also involved in projects related to counting cameras and installing new loan machines
- Use Asana as a project management tool
- Maintain the network using the Lansweeper program
- Project manager for new Deichman Holmlia and Deichman Mortensrud regarding power, network, and equipment
- Led the project to replace information desk PCs at locations
- Also led the project for WIFI coverage and replacement of public PCs
- On-call duty evenings and Saturdays every 5 weeks for all of Deichman
- Responsible for 12 local libraries in Oslo
- Install information desk PCs and public PCs, receipt printers, label printers
- Configure networks
- Printing solutions
Hjelpearbeider
Sykehuspartner
Oslo
05.2019 - 02.2023
- Helps individuals with nerve and anxiety problems through daily conversations
Field Service Engineer
NMD (hovedkontoret til Vitusapotek)
Oslo Alnabru
05.2019 - 03.2020
- Worked as the only DXC/HP technician there
- Installed hardware and software on client PCs
- Also provided support for access points in the premises
- Supported PCs (hardware and software), servers, mobiles, and Office/Outlook
- Supported and installed equipment at stores around the country
Tekniker
IBM Softlayer
Fet
08.2016 - 05.2019
- Built up the data hall from the beginning and installed servers in the server hall
It-Konsulent
Centric It Professionals As Hovedkontor
Oslo
05.2016 - 08.2016
- Centric, ICT consultant IT, Telecom, Internet
- Various assignments, including PC imaging, reinstalling PCs, configuring PCs, BIOS installation, program installation
Tekniker
02.2016 - 02.2016
incident coordinator
Evry Norge As Avd Oslo
Oslo
01.2015 - 02.2016
- Worked as an incident coordinator/manager there
- Daily follow-up of bank offices (most Norwegian banks) that had problems with networks, card traffic, and other data-related issues
- Responsible for monitoring and daily operation of networks and servers
- Provided support via phone and the case management system SM9
- Held morning meetings regarding recent events (24 hours)
- Trained Indian employees on the monitoring system IPsenter
Education
Høyskoleutdanning - Prosjektledelse
Metier Academy/HiMolde
05.2021
Kurs - Programmering i Simula
UiO
06.2016
Artium - Allmennfag
Sykkylven videregående
07.1982
Bachelor - Informatikk
UiO
Ingeniør Bacelor - Data og internet
Data høyskole
Skills
- IP - nettverk
- Azure AD
- IT-sikkerhet
- Microsoft 365
- WordPress
- Cisco Networking
- Linux server
- VMware
- MS System Center
- Docker
- ITIL v3
- Wireshark
- Installasjon av kabler
- Installasjon
- Konfigurering
- Administrasjon av multi-user systemer
- Igangkjøring
- Installere elektrisk og elektronisk utstyr
- Service Support (ITIL)
- Teknisk support
- Telefonsupport
- User support
- Vedlikeholde bibliotekinventar
- Prosjektgjennomføring
- Nettverk (IKT)
Certification
- ITIL Foundation, Glasspaper, 06/01/15
- Prince2 Foundations, Glasspaper, 06/01/15
- Førerkort klasse BE
Languages
- Engelsk, Veldig godt, Veldig godt
- Norsk, Førstespråk (morsmål), Førstespråk (morsmål)
Personal Information
Date of Birth: 03/21/61
Timeline
IKT avd
Deichman
08.2021 - Current
Hjelpearbeider
Sykehuspartner
05.2019 - 02.2023
Field Service Engineer
NMD (hovedkontoret til Vitusapotek)
05.2019 - 03.2020
Tekniker
IBM Softlayer
08.2016 - 05.2019
It-Konsulent
Centric It Professionals As Hovedkontor
05.2016 - 08.2016
Tekniker
02.2016 - 02.2016
incident coordinator
Evry Norge As Avd Oslo
01.2015 - 02.2016
Høyskoleutdanning - Prosjektledelse
Metier Academy/HiMolde
Kurs - Programmering i Simula
UiO
Artium - Allmennfag
Sykkylven videregående
Bachelor - Informatikk
UiO
Ingeniør Bacelor - Data og internet
Data høyskole
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