Maksym Sych
Bergen,Norge
Summary
Experienced in customer service and operational management. Skilled in technology and event coordination, committed to creating a positive environment for club members.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Waiter and Salesperson
Sabrura Sticks & Sushi
Bergen, Vestland
06.2024 - Current
- Developed strong organizational, customer service, and teamwork skills in fast-paced environment.
- Enhanced sales by resolving customer inquiries and maintaining positive atmosphere.
- Managed multiple tasks, including order processing, cleanliness, and food preparation.
- Improved customer satisfaction by promptly addressing needs and ensuring efficient service.
- Increased restaurant ratings across multiple platforms and boosted sales by 10% compared to regular days through exceptional service.
Assistant Club Manager
Arena Net-City
Zhytomyr, Ukraine
12.2022 - 08.2023
- Monitored club operations, ensuring a clean, safe, and welcoming environment for visitors.
- Provided excellent customer service by addressing client inquiries and resolving issues promptly.
- Assisted in organizing and coordinating events, contributing to their smooth execution.
- Maintained inventory and supplies, ensuring availability of necessary items.
- Supported staff by assisting with daily tasks, improving overall efficiency and customer satisfaction.s.
- Attracted new customers
Education
Bachelor of Science - Electrical Engineering and Computer Science
Zhytomyr Technological College
Zhytomyr. Ukraine 09.2021 - 07.2025
Skills
- Customer Service: Proven ability to provide excellent support and maintain positive client experiences
- Organizational Skills: Strong ability to manage multiple tasks and maintain efficient operations
- Problem-Solving: Skilled in resolving customer inquiries and operational issues promptly
- Technical Proficiency: Knowledge of computer systems and technology
- Communication: Effective verbal and written communication skills for interacting with clients and team members
- Sales and Marketing: Experience in enhancing sales and promoting services
- Event Coordination: Ability to organize and manage events effectively
Languages
Norwegian
Intermediate (B1)
English
Upper intermediate (B2)
Ukrainian
Native
Russian
Native
Affiliations
- social media management
Timeline
Waiter and Salesperson
Sabrura Sticks & Sushi
06.2024 - Current
Assistant Club Manager
Arena Net-City
12.2022 - 08.2023
Bachelor of Science - Electrical Engineering and Computer Science
Zhytomyr Technological College
09.2021 - 07.2025
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