Manar Hroosh
Kløfta,Norway
Summary
Certified Kindergarten Teacher creates and runs programs to educate beginning students and improve school readiness. Fosters growth and development in children while encouraging strong partnerships with families.
Manages behavior issues through innovative and constructive correction. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level costumer services position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
8
8
years of post-secondary education
3
3
Certifications
3
3
Languages
Work History
Kindergarten Teacher
Kløfta Barnahagen
Kløfta, Norway
09.2022 - Current
- Promoted learning through play with engaging activities, games and lessons.
- Created child-centered learning environment characterized by consistent application of sound mental health and educational psychology practices.
- Played games with students to increase understanding of subjects.
- Recognized children's physical, emotional and social needs for personalized support.
- Created, managed, and participated in variety of learning environments and activities to support opportunities for students to develop full potential and achieve learning objectives.
Customer Services
Arab Islamic Bank
Hebron, Palestine
05.2016 - 05.2018
- Answered constant flow of customer calls with minimal wait times.
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Updated account information to maintain customer records.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services, and company information.
- Developed customer service policies and procedures to meet and exceed industry service standards.
- Tracked customer service cases and updated service software with customer information.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
Loan Officer
Al Ebdaa For Loans
Hebron, Palestine
06.2015 - 04.2016
- Submitted loan applications to underwriter for verification and recommendations.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Recommended loan approvals and denials based on customer loan application reviews.
- Compiled database of loan applicants' credit histories, financial statements and other financial information.
- Utilized risk management strategies to attain high loan approval rates.
- Advised clients on mortgage, education and personal loans.
- Negotiated loan terms to provide favorable outcomes for both customers and lenders.
- Developed strong relationships with customers through high levels of customer service.
- Developed and implemented marketing campaigns to attract new customers.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
- Examined customer loan applications for loan approvals and denials.
- Developed systems to efficiently track loan documents and enhance accuracy.
- Collaborated with other departments to promptly process loan applications.
- Supervised loan personnel and motivated to maintain customer service and performance standards.
Education
B - Health And Youth Development
Nord Østerdal Videregående Skole
Tynset, Norway 08.2021 - 06.2022
Very Good - Norsk Language
Voksen Opplæring Rosenhof, Vo Skedsmo, Vo Fagertun
Tynset, Norway 05.2018 - 05.2020
Good - Information Technology
Palestine Polytechnic University
Hebron 09.2009 - 07.2013
87,4 - Scientific Section
Tarts Secindery School
Hebron 09.2007 - 06.2009
Skills
Early childhood development
undefinedCertification
Detecting counterfeiting and Forgery in currencies, checks and Documents (08/07/2017-12/08/2017)
Timeline
Detecting counterfeiting and Forgery in currencies, checks and Documents (08/07/2017-12/08/2017)
07-2023
Hebrew language for banks, Arab Islamic bank (22/07-05/08/2017)
07-2023
Kindergarten Teacher
Kløfta Barnahagen
09.2022 - Current
B - Health And Youth Development
Nord Østerdal Videregående Skole
08.2021 - 06.2022
Very Good - Norsk Language
Voksen Opplæring Rosenhof, Vo Skedsmo, Vo Fagertun
05.2018 - 05.2020
The certified Islamic banker certificate CIB, General counsel for Islamic Banks and financial institutions ,2017
08-2017
Customer Services
Arab Islamic Bank
05.2016 - 05.2018
Loan Officer
Al Ebdaa For Loans
06.2015 - 04.2016
Good - Information Technology
Palestine Polytechnic University
09.2009 - 07.2013
87,4 - Scientific Section
Tarts Secindery School
09.2007 - 06.2009
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