Summary
Overview
Work History
Education
Skills
Timeline
Generic
Marilyn Segundo

Marilyn Segundo

Oslo,03

Summary

I am a hardworking enthusiastic and reliable person with good people skills taking pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

11
11
years of professional experience

Work History

Waiter

Sabi Sushi
06.2022 - Current

- Receiving customers, taking orders, responsible for take away orders, and assisting in the kitchen.

- Maintaining cleanliness and organizing dining area, contributing to a pleasant atmosphere for guests.

- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.

- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.

Au Pair

Several Families
06.2017 - 06.2021

- Enhanced cultural exchange experiences by sharing customs, traditions, and native language with host family members.

- Helped with light household chores and child care.

Service Crew

McDonald's
01.2015 - 09.2015

- Enhanced customer satisfaction by providing efficient and friendly service.

- Collaborated with team members to meet high standards of service during peak hours.

- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations. Worked as cashier, in fry station, drive thru and serving.

- Prepared food items accurately and quickly, adhering to strict food safety guidelines.

Customer Service Representative

Greenwich Pizza
01.2014 - 11.2014

- Responsible for take away and delivery orders. Taking orders through call and messages.

- Managed campaigns through text brigade, calls and distributing flyers.

- Handled customer inquiries and suggestions courteously and professionally.

- Handled concerns quickly and escalated major issues to supervisor.

- Resolved customer complaints with empathy.

Administrative Crew

Jollibee Foods Corporations
05.2013 - 12.2014

- Records daily financial transactions, updated a general ledger and prepares trial balances.

- Monitors transactions and identifies irregularities, posts transactions to accounts, generates invoice and receipts.

- Responsible for banking transactions such as deposits and payments.

- Responsible for assisting cashiers on their cash transactions.

- Helping out dealing customers complain.

- Assisting managers on paper works.

Education

Bachelor of Science - Theology

MF Vitenskapelig Høyskole
Gydas Vei 4, 0363 Oslo
06.2025

Bachelor of Science - Business Administration

King's College of The Philippines
Pico, La Trinidad, Benguet, Philippines
08.2016

Bookkeeping

King's College of The Philippines
Pico, La Trinidad, Benguet, Philippines
08.2015

Skills

    - Good communication skills

    - Multitasking

    - Order Taking

    - Professional Appearance

    - Order Management

    - Table Bussing

    -Dining area maintenance

Timeline

Waiter

Sabi Sushi
06.2022 - Current

Au Pair

Several Families
06.2017 - 06.2021

Service Crew

McDonald's
01.2015 - 09.2015

Customer Service Representative

Greenwich Pizza
01.2014 - 11.2014

Administrative Crew

Jollibee Foods Corporations
05.2013 - 12.2014

Bachelor of Science - Theology

MF Vitenskapelig Høyskole

Bachelor of Science - Business Administration

King's College of The Philippines

Bookkeeping

King's College of The Philippines
Marilyn Segundo