Summary
Overview
Work History
Education
Skills
Languages
Curriculumactivitiesandskills
Personal Information
References
Projects
Timeline
Hi, I’m

Mehreen Amjad

Stavanger,11
Mehreen Amjad

Summary

A highly self-motivated and career oriented person who has a working experience in customer service and relationship, continuously seeking to further encourage creativity and higher-order performance.

Overview

4
years of professional experience

Work History

United Bank Limited

Relationship Manager
01.2016 - 05.2018

Job overview

  • Tenure: 12/2015 - 07/2018
  • Updating and maintaining KYC (Requires lot of attention to detail and accuracy)
  • Building and maintaining relationships with clients and key personnel with in customer companies
  • Conducting business reviews to make sure customer are satisfied
  • Liaising with internal departments to ensure client needs are fulfilled effectively
  • Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
  • Built and maintained relationships with new and existing clients while providing high level of expertise.
  • Maintained knowledge on banking products and distribution to provide optimal service support.
  • Participated in staff meetings to discuss innovative strategies to improve services.

Habib Metropolitan Bank

Business Development Officer
06.2015 - 10.2015

Job overview

  • Tenure: 07/2014 - 10/2014
  • Monitoring company performance against service level agreements and flagging potential issues
  • Built relationships with colleagues to facilitate teamwork, cooperation and success
  • Developed, maintained and utilized diverse client base
  • Set and achieved company defined sales goals
  • Recorded accurate and efficient records in customer database
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing
  • Negotiated and closed long-term agreements with new clients in assigned territory
  • Strategized with sales team to prospect and qualify potential customers within assigned geographic territories.
  • Kept meticulous client notes and updated account information in company databases.

Silk Bank

Sales Executive
06.2014 - 08.2014

Job overview

  • Tenure: 06/2013 - 09/2013
  • Increase branch sales and sell banking products to new and existing customers
  • Achieving client relationship targets and KPI’s as set by Head of Sales
  • Attending meetings with clients to build relationships with existing accounts
  • Achieved sales goals and service targets by cultivating and securing new customer relationships
  • Engaged in friendly conversation with customer to better uncover individual needs
  • Recommended complementary purchases to customers, increasing revenue
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Monitored customers for signs of security concerns and escalated issues to management

Education

University of Stavanger
Stavanger, Norway

Masters in Business Development and Innovation from Business Administration And Management
06.2025

International Islamic University, Islamabad
Islamabad

Bachelors of Business Administration (Hons). Major in Finance
01.2013

Skills

  • Business relationship cultivation
  • Portfolio Growth
  • Consultative Selling
  • Analytical Problem Solving
  • Customer Service
  • Customer Education and Consulting
  • Relationship building and management
  • Client Engagement

Languages

English (IELTS, 7 band)
Urdu (Native)
Norwegian (Beginner)

Curriculumactivitiesandskills

  • Basic R Programming.
  • Complete Command over MS-Office (PowerPoint, word, excel, outlook)
  • Excellent written and oral communication skills.
  • Ability to work under pressure in a deadline driven environment.
  • Soft skills
  • Worked as general secretary of SAIH (a student solidarity organisation who works for student rights) from 2022-2023

Personal Information

Date of Birth: 10/28/89

References

  • Will be provided on request

Projects

  • Research paper on How well H&M is incorporating environmental sustainability in their circular business model?
  • Wikipedia article on an Industry life cycle
  • Research paper on if Intra-cluster learning is the driver of all innovations in a region. Analysis of Kverneland Groups waste reduction practices & how are they sustainably innovating them and how to make them more sustainable.
  • Research Paper on how Earth Science Analytic is managing Innovation and the core challenges they are facing
  • Policy brief on The Balance of EU mission of climate-neutral and smart cities by 2030 and regional development in Stavanger Norway using the Triple bottom line theory of sustainability, proposed recommendations for enhancing policy effectiveness in Stavanger.
  • Article on the role of high-tech sectors specialisation in the economic development of a region/country through running a cross-sectional regression analysis.
  • A report on Analysis of digital marketing strategy of Via Cluster(A Stavanger based company which provide sustainable solutions for better transport infrastructure) with recommendations to improve it.
  • Research paper on psychological impact of post mergers and acquisitions on employees.
  • Applied Business intelligence dimensions on Summit bank by analyzing their management information system.
  • Launching a new packaged fresh brand of vegetables “Greengrocers” in a market and fixing the strategic decisions based on 4 PS of marketing mix on the product.
  • Job analysis of Telenor Pakistan by formulating a job ad’s in a newspaper for a manger post. Ratio analysis of Engro Corporation ltd.
  • Analysis of Nestle Mineral water by applying all the marketing strategies and find its SBU’s. Company analysis of Attock Refinery Ltd annual report.

Timeline

Relationship Manager

United Bank Limited
01.2016 - 05.2018

Business Development Officer

Habib Metropolitan Bank
06.2015 - 10.2015

Sales Executive

Silk Bank
06.2014 - 08.2014

University of Stavanger

Masters in Business Development and Innovation from Business Administration And Management

International Islamic University, Islamabad

Bachelors of Business Administration (Hons). Major in Finance
Mehreen Amjad