Natalia Peitsi

• Performed cleaning duties in guest rooms, apartments, and public areas, ensuring adherence to Fyri Resort's high standards.
• Managed cleaning and preparation of approximately 17-19 rooms daily, including servicing over 15+ stayovers, ensuring guest comfort and satisfaction.
• Delivered professional, friendly, and engaging service, contributing to exceptional guest experiences.
• Maintained inventory of supplies, ensuring seamless operations and timely replenishment.
• Responded promptly to guest requests, including providing additional amenities and resolving inquiries.
• Followed Standard Operating Procedures (SOPs) for cleaning to ensure consistent quality.
• Reported maintenance needs and collaborated with other departments to optimize guest satisfaction.
• Trained and supported new team members, fostering a collaborative and positive team environment.
• Upheld safety and sanitation policies, creating a clean and welcoming atmosphere for guests and staff.

Duties

• Supervising Activities: Ensuring the safety and well-being of children while they engage in various creative activities.
• Planning and Organizing Activities: Creating schedules and plans for daily or weekly creative activities suitable for different age groups.
• Teaching and Facilitating: Guiding children in various creative pursuits such as arts and crafts, music, drama, storytelling, or other forms of expression.
• Promoting Creativity: Encouraging children to explore their imagination and express themselves through different mediums.
• Maintaining a Positive Environment: Fostering a supportive and inclusive atmosphere where children feel comfortable and inspired to be creative.
• Collaborating with Parents: Communicating with parents about their children's progress, interests, and any concerns that may arise.
• Handling Administrative Tasks: Managing paperwork, keeping records of attendance, and possibly assisting with billing or other administrative duties.
• Ensuring Safety and Compliance: Adhering to safety regulations and protocols, as well as following any legal requirements for childcare facilities.

Duties

• Provide one-on-one counseling sessions to teenagers dealing with a range of social, emotional, and behavioral issues such as anxiety, depression, family problems, substance abuse, and academic challenges.
• Facilitate group counseling sessions or support groups focusing on topics such as bullying prevention, anger management, peer relationships, self-esteem building, and coping skills development.
• Assess the needs of teenagers and their families, develop individualized intervention plans, and coordinate services and resources to address issues such as homelessness, poverty, neglect, abuse, mental health disorders, and special education needs.
• Advocate for the rights and well-being of teenagers within the school system, ensuring access to educational opportunities, support services, and accommodations as needed.
• Develop and implement prevention programs and initiatives aimed at promoting positive youth development, resilience, conflict resolution skills, substance abuse etc
• Provide support, guidance, and resources to parents and families of teenagers, offering parenting workshops, family counseling
• Maintain accurate and confidential records of interventions, assessments, and progress notes. Evaluate the effectiveness of interventions and programs.

Worked on the ΕΔΥ program. The EΔΥ-ΣΔΕΥ (Special Support Service - Alternative Education Reception Service) in Greece is a specialized facility that provides support to students with special educational needs and/or significant educational difficulties.

Duties

• Investigate and identify the type of difficulties, obstacles to learning, and equal access to education for the students of the school unit, including students with disabilities and/or special educational needs
• Design and implement counseling interventions for the educators of the school unit on issues related to accepting diversity and utilizing the heterogeneity of the student population, empowering specific members or vulnerable groups of the school community, developing collaborative practices etc
• Draft and refine the core components of individualized education programs and interdisciplinary support for students
• Inform, link, and facilitate parents or guardians in their communication with relevant agencies and social welfare services and support
• Collaborate with relevant social agencies, municipal and regional government services, as well as competent judicial and prosecutorial authorities in cases of family neglet, abuse or other serious issues that set the student's well being in danger.

School under Social Worker's supervision:

Special Vocational Education & Training Workshop (E.E.E.E.K.) of Paramythia

Duties

• Providing individual and group counseling sessions to students to address social, emotional, and behavioral challenges. Helping students develop coping skills, improve social interactions, and manage emotions.
• Developing and implementing individualized support plans tailored to each student's unique requirements.
• Family Support
• Advocating for the rights and needs of students with special needs within the school and the broader community.
• Collaborating with teachers, administrators, and other school staff to create inclusive and supportive environments for students with special needs.
• Providing crisis intervention and support during times of emotional distress or behavioral crises.
• Providing education and training to school staff, students, and families on topics related to special needs, mental health, and disability awareness.
• Engaging with community organizations, agencies, and resources to enhance support for students with special needs and their families.

• Assessing the needs of each child, including emotional, social, and developmental needs.
• Creating and implementing individual care plans to address specific challenges, such as trauma, emotional distress, or behavioral issues.
• Monitoring the progress of children and adjusting care plans as needed.
• Working with children to reintegrate them into family environments or prepare them for adoption, foster care, or independent living.
• Facilitating communication between the children and their families when appropriate and offering support during family visits.
• Coordinating with psychologists, educators, and healthcare professionals to provide holistic care.
• Ensuring the child's educational and health needs are met by liaising with schools and medical services.

• Greeting and seating costumers
• Taking orders
• Served food and beverages promptly with focused attention to customer needs
• Providing recommendations to customers
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions
• Maintained a clean and orderly dining area for an enjoyable guest experience