Nynke Smid
Helgeroa
Summary
Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Master of Aufguss/ Saunamaster
Farris Bad
09.2021 - Current
- Providing and creating unique saunarituals/-sessions for Spa guests
- 3th place Aufguss Norwegian Championships 2023
- Committed to delivering excellent customer service while working in a fast-paced environment
- Focused on learning new skills and staying updated with industry development
Wellness Operational Manager
Farris Bad
01.2021 - Current
- Managed day-to-day operations including staffing, budgeting, inventory control
- Leading a team of 30 people
- Identified areas of improvement in the existing operational systems for better efficiency
- Analyzed data to identify trends in operations, performance and customer satisfaction
- Implemented cost-saving strategies to reduce operational expenses without compromising on quality or productivity
- Monitored team performance using KPIs and provided feedback for improvement
- Collaborated with other departments such as IT, HR, Sales, and Marketing for smooth functioning of the organization
- Planned, organized and monitored workflow activities to optimize business processes
- Developed talented team, participating in hiring, coaching, and performance management processes
- Resolved conflicts between employees and departments
- Evaluated operational costs and identified areas of improvement
- Implemented cost-saving initiatives to reduce overhead costs
- Demonstrated and supported continuous improvement and growth mindset
- Set and implemented strategic goals and initiatives to align company with mission, values, and vision
- Facilitated open communication between departments to improve collaboration among teams
- Provided employees with guidance in handling difficult problems or in resolving escalated complaints or disputes
Owner/ Selfemployed
Down to earth
01.2021 - Current
- Trainer in wellness rituals national/international
- Yoga teacher
- Destress coach
- Hatha yoga, power yoga, Yoga for children, Yoga Nidra, meditation, sound, Ayurveda and Chakravidya
Headtrainer Wellness Rituals
QWR Wellness resorts
01.2020 - 01.2021
- Company Overview: Since 2024 Thermen Resorts
- Responsible for training, coaching, quality assurance and development of new trainingdays/workshops of rituals and sessions for all the 4 QWR Thermen resorts
- Meditations, Sound sessions, steam bath rituals, scrub sessions, yoga, total experiences
- Both inside and outside the saunas
- Since 2024 Thermen Resorts
Supervisor Team Wellness Rituals
QWR Wellness resorts
01.2016 - 01.2021
- Company Overview: Thermen Bussloo/ Thermen Soesterberg
- Leading a team of 12 people that provides unique wellnessrituals
- Serving approx 1000 guests per day
- Responsible for: management and coaching, motivating, training, guiding, planning, schedules, approval, conducting job interviews, performance and assessment interviews, conducting exit interviews, innovation, training, organizing events, connecting employees and management, connecting the ritual teams of the four QWR resorts
- Trained new employees on company policies, procedures and work ethics
- Supervised and coordinated activities of staff to ensure compliance with established policies, procedures, and standards
- Worked closely with upper management to develop strategies for improving operational efficiency within the department
- Oversaw the training of new employees on job responsibilities and expectations
- Motivated employees to reach highest professional potential
- Communicated employee, customer and workplace needs to managers
- Assessed staff performance on a regular basis, providing feedback and coaching as necessary to improve results
- Thermen Bussloo/ Thermen Soesterberg
Master of Aufguss/ Saunamaster
QWR Wellnessresorts
01.2016 - 01.2021
- Responsible for infusion sessions in various types of saunas
- Classical infusions, theatre show infusions, meditative sessions, sound infusions
- 4th and 6th place in the Netherlands achieved at the Dutch Championships for show infusions
Employee Wellness Rituals
QWR Wellnessresorts
06.2015 - 01.2021
- Responsible for providing various unique rituals
- Meditations, sound rituals, sauna yoga, steam bath sessions
- Worked with coworkers to complete tasks
- Responded quickly to meet customer needs and resolve problems
- Committed to delivering excellent customer service while working in a fast-paced environment
- Participated in ongoing training to enhance own job skills and knowledge
Owner, Yoga Teacher and Ayurvedic Masseur, Fitness
OJAS Yoga
03.2007 - 01.2014
- Responsible for own company with weekly Yoga lessons and workshops, small-scale lectures, training
- Ayurvedic massage practice
- Yoga for children 4 – 18 years
- Yoga for adults 18 – 75 years
- Regular group lessons and personal training
- Retreats and education on unique indoor and outdoor locations
- Primary schools up to and including secondary education
- Developed print advertising, social media campaigns, and networking events to deliver messages to target audience
- Created innovative marketing plans to drive business growth
Teacher Poweryoga en Body Balance instructor
Poweryogaschool Groningen
01.2004 - 01.2007
- Providing Poweryoga and Hatha Yoga classes for groups of approx 30 participants
- Providing Les Mills fitness Grouplessons Body-Balance
- Presented lesson content with varied strategies to keep students interested and drive home key points
Dance Teacher
ICO Assen, Keunstwurk Leeuwarden, Meldij Drachten, Parnas Leeuwarden
01.1999 - 01.2001
- Responsible for providing dance lessons
- Modern contemporary dance
- Children's dance from 4 to 18 years
- Dance improvisation/expression
- Classical ballet for children
- Own Dance Production Group at Parnas Leeuwarden
- Creating choreographies
- Adapted teaching methods to meet the needs of different ages and abilities of students
- Encouraged creativity and innovation in all aspects of dance instruction
Education
Bachelor - Yoga Teacher
Yoga Saswitha
Bilthoven01.2010
Bachelor - Dance Teacher, Dancer/ Choreographer
Fontys Academy
Tilburg01.1997
Higher general secondary education -
H.N. Werkman College
Groningen01.1994
Skills
- Speaking
- Developing training materials
- Public speaking
- Organizing
- Planning
- Copywriting
- Teamwork
- Eager to learn
- Coaching
- Problem-solving
- Organizational skills
- Excellent communication
- Dependable
- Responsible
- Critical thinking
- Flexible
- Active listening
- Autonomous
Languages
Dutch
Native language
Dutch
Proficient
C2
English
Advanced
C1
German
Intermediate
B1
Norwegian
Elementary
A2
Personal Information
- Date of Birth: 04/18/77
- Nationality: Dutch
Certification
2019 Luuk Wink Training Management The Master
2019 Loylymasters Steambath Rituals
2016 – 2022 Yearly First Aid training
2016 Luuk Wink Training Management Basic
2016 Crohn 4 Sauna Master training
2016 Loylymasters Training Aromatherapy
2006 Les Mills Body Balance instructor training
1997-1998 Art and architecture history RUG
Timeline
Master of Aufguss/ Saunamaster
Farris Bad
09.2021 - Current
Wellness Operational Manager
Farris Bad
01.2021 - Current
Owner/ Selfemployed
Down to earth
01.2021 - Current
Headtrainer Wellness Rituals
QWR Wellness resorts
01.2020 - 01.2021
Supervisor Team Wellness Rituals
QWR Wellness resorts
01.2016 - 01.2021
Master of Aufguss/ Saunamaster
QWR Wellnessresorts
01.2016 - 01.2021
Employee Wellness Rituals
QWR Wellnessresorts
06.2015 - 01.2021
Owner, Yoga Teacher and Ayurvedic Masseur, Fitness
OJAS Yoga
03.2007 - 01.2014
Teacher Poweryoga en Body Balance instructor
Poweryogaschool Groningen
01.2004 - 01.2007
Dance Teacher
ICO Assen, Keunstwurk Leeuwarden, Meldij Drachten, Parnas Leeuwarden
01.1999 - 01.2001
Bachelor - Yoga Teacher
Yoga Saswitha
Bachelor - Dance Teacher, Dancer/ Choreographer
Fontys Academy
Higher general secondary education -
H.N. Werkman College
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