Summary
Overview
Work History
Education
Skills
Timeline
Generic
Oleksandr  Kotliarov

Oleksandr Kotliarov

General Laborer
Harstad

Summary

Proactive and disciplined professional with extensive experience in hospitality and customer service. Excelled at Quality Hotel Harstad by maintaining exemplary cleanliness and ensuring guest satisfaction, demonstrating effective problem-solving and team collaboration. Skilled in time management and communication, adept at enhancing guest experiences and operational efficiency.

LANGUAGES

English LVL - B1

Norway LVL - A2

Poland LVL - A2

Russia LVL - C2


Overview

2
2
years of professional experience

Work History

Housekeeper

Quality Hotel Harstad
07.2024 - 10.2024

1) Maintained a high standard of cleanliness and order in hotel rooms, public areas, and other facilities.
2) Performed thorough cleaning, including vacuuming, mopping floors, polishing furniture, and disinfecting surfaces.
3) Regularly replaced bed linens and towels, monitored supplies of cleaning products and other necessary materials.
4) Responded promptly to guest requests, ensuring a comfortable stay and guest satisfaction.
5) Worked in a team with other staff members to maintain cleanliness and order throughout the property.
6) Ensured compliance with hygiene and safety standards, including the correct use of cleaning equipment and products.
7) Inspected room conditions after cleaning to ensure readiness for new guest arrivals

Food Waiter

Restaurant "Filin"
06.2022 - 02.2023

1) Greeted restaurant guests and assisted with selecting dishes and beverages, providing detailed information about the menu and offering recommendations.
2) Took orders, efficiently relayed them to the kitchen, and ensured timely service of the dishes.
3) Maintained a high level of service, providing polite and attentive care to each guest.
4) Kept tables and dining area clean and organized by replacing dishes and clearing used items.
5) Quickly addressed guest requests and complaints to ensure their maximum comfort.
6) Processed payments, handled cash and credit card transactions, and prepared bills for guests.
7) Worked in collaboration with kitchen staff and other waiters to ensure smooth operation of the dining area

Education

Bachelor of Science -

Kiliya College of Transport
Kiliya, Ukraina
04.2001 -

Skills

Ability to work in a team

Time management

Discipline

Ability to prioritize

Effective problem-solving

Сommunication

Timeline

Housekeeper

Quality Hotel Harstad
07.2024 - 10.2024

Food Waiter

Restaurant "Filin"
06.2022 - 02.2023

Bachelor of Science -

Kiliya College of Transport
04.2001 -
Oleksandr KotliarovGeneral Laborer