Paola Sofia Montes Cortinas

• Increased occupancy rates through proactive sales support, upselling, and building strong client relationships.
• Coordinated and executed corporate events, networking sessions, and community activities to enhance client engagement.
• Improved customer satisfaction scores by implementing feedback systems and resolving issues efficiently.
• Managed day-to-day center operations including invoicing, supplier coordination, and office logistics.
• Ensured contract compliance and timely renewals to maintain high retention levels.

Key Achievements:

• Sustained occupancy growth despite market challenges.
• Retained key accounts through tailored service solutions.
• Streamlined administrative processes, reducing operational delays.

• Supervised all areas of restaurant to keep it clean and well-maintained.
• Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
• Provided front-of-house services, handled client inquiries, and maintained high service standards.
• Supported business operations with scheduling, documentation, and supplier management.