Rakshya Guragain
Oslo
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Restaurant
02.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Assistant Accountant
Asian Feeds Pvt. Ltd.
01.2020 - 11.2020
- Maintained detailed financial records of accounts receivable and payable status and bank reconciliations.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Assisted with monthly and quarterly income statements, balance sheets and cash flow reports to inform decision-makers.
- Processed payroll by validating work hours and attendance of employees.
Front Desk Manager
Sarbottam Cement Pvt. Ltd
01.2019 - 12.2019
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Defined clear targets and objectives and communicated to other team members.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Internship
Rastriya Banijya Bank
05.2018 - 07.2018
- Interacted with customers by phone, email, or in-person to provide information.
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Collaborated with senior management on new initiatives to build confidence.
- Collected, arranged, and input information into database system.
Education
Masters in Innovation And Technology Management - Entrepreneurship
University of South Eastern Norway
Kongsberg, Norway06.2023
BBA - Business Administration
K And K International College
Kathmandu, Nepal11.2018
Skills
- Operations Management
- Product and Service Knowledge
- Cost Reduction
- Invoicing and Collections
- Account Monitoring
- Project Management
- Sales Growth
- Customer Relationship Management (CRM)
- Sales Strategies
- Cost Control
- Financial Management
- Strategic Planning
- Risk Management
Accomplishments
- Collaborative Coordination: Worked closely with faculty, administrators, and IT professionals to ensure a smooth and efficient feedback process.
- Data Analysis and Synthesis: Analyzed feedback data to derive actionable insights, informing evidence-based decision-making for the BBA Council.
- Targeted Improvements: Used feedback insights to drive targeted enhancements in curriculum design, teaching methods, and student support services.
- Positive Impact: Resulted in notable improvements in student satisfaction rates, fostering a more dynamic and responsive academic environment.
- Promoted Inclusivity: The initiative promoted a sense of inclusivity and engagement among the student body, strengthening the BBA community.
Accomplishment: Successful Coordination of BBA Council Initiatives at K and K International College
Listening Music, Travelling, Dancing, Cooking
Love to travel, Listen Music, Dance and Cook
Languages
Nepali
Native language
English
Advanced
C1
Timeline
Assistant Manager
Restaurant
02.2022 - Current
Assistant Accountant
Asian Feeds Pvt. Ltd.
01.2020 - 11.2020
Front Desk Manager
Sarbottam Cement Pvt. Ltd
01.2019 - 12.2019
Internship
Rastriya Banijya Bank
05.2018 - 07.2018
Masters in Innovation And Technology Management - Entrepreneurship
University of South Eastern Norway
BBA - Business Administration
K And K International College
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