Saide Seadini

Management activities in the SPA & Fitness and Nutrition Center
including but not limited to:

• Management of contracts with customers and suppliers
• Maximized performance by monitoring daily activities and mentoring team members.
• Developed and maintained relationships with customers and suppliers through account development.
• Established team priorities, maintained schedules and monitored performance.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

• Facilitated access to healthcare for non-native speakers by translating medical documents and patient information.
• Reviewed, edited and proofread translated documents for accuracy.
• Interpreted conversations between foreign language-speaking clients and others.
• Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
• Translated documents from German to Albanian, Macedonian, Croatian, Serbian and vice-versa.
• Improved readability of translated materials by employing advanced proofreading techniques and meticulous editing skills.

Assisted BLS ApS by conducting market research and analysis of the German fashion market:

• Collected and analyzed data on customer demographics, preferences, needs and buying habits to identify potential markets and factors affecting product demand.
• Collated information to interpret data for clients.
• Gathered data on competitors to analyze prices, sales and methods of marketing and distribution.
• Created and managed database of information gathered from research.
• Conducted primary and secondary research to identify potential market opportunities for new product launches or expansions.
• Enhanced market intelligence by conducting thorough research and analysis of industry trends.
• Tracked marketing and sales trends by thoroughly analyzing collected data.
• Researched and evaluated potential new markets and products.

Engaged in Financial Reporting, Data, Tax and to a lower extent with Customer-Support for a Hamburg-based passenger airline:

• Prepared and provided financial reporting for forecast analysis and ad-hoc reporting in support of decision-making.
• Generated financial reports detailing findings and recommendations.
• Assisted with the preparation of tax returns and tax-related matters.
• Enhanced data accuracy by meticulously validating and updating customer information in database.
• Collected, arranged, and input information into database system.
• Developed comprehensive training materials for new employees, improving onboarding efficiency.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues (e-mail and phone).

Assisted the Project Leader of a German-based company in their branch office in Skopje:

• Prepared detailed agendas and took comprehensive minutes.
• Strengthened relationships through consistent follow-up communication and efficient resolution of issues
• Increased team communication through effective scheduling, meeting coordination, and correspondence management.
• Facilitated smooth project execution by managing deadlines, resources allocation, and progress updates.
• Streamlined document preparation, ensuring accuracy and compliance.
• Contributed to project success, coordinating logistics and resources for multiple concurrent projects.
• Ensured smooth day-to-day operations by managing email correspondence and promptly addressing inquiries.