More than 10 years of experience in the automotive industry in sales and purchases and professional maintenance of various brands.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities.
Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Boat Technician
Seilbåtservice AS
09.2023 - 12.2023
Exceeded customer expectations by going above and beyond standard service offerings, providing personalized attention and tailored solutions for each client''s unique boating needs.
Maintained a high level of quality control by adhering to established safety standards and procedures during boat maintenance tasks.
Inspected ship components and mechanisms for compliance with safety, operability and regulatory standards.
Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
Performed routine maintenance tasks such as lubrication, filter changes, and belt replacements to extend equipment life.
Manager of Automotive Administration
Uab "Kesko Senukai Lithuania"
07.2016 - 09.2021
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
Worked effectively in fast-paced environments.
Managed time efficiently in order to complete all tasks within deadlines.
Promoted new and used vehicle sales to exceed dealership volume, gross profit and customer expectations.
Demonstrated respect, friendliness and willingness to help wherever needed.
Informed customers of service specials, completion times, and service expenses to provide exemplary customer service.
Managed and motivated 6 employees to be productive and engaged in work.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Maintain a fleet of over 250 cars
Education
GED -
Kaunas College
Kaunas Lithuania
06.2012
High School Diploma -
Saint Matthew Gymnasium
Kaunas,Lithuania
06.2009
Skills
Business processes and procedures
Attention to confidentiality
Work flow planning
Excellent driving skills
Adaptable and Flexible
Positive Customer Engagement
Vehicle Operations
Critical Thinking
Languages
Lithuanian
Native language
English
Advanced
C1
Additional Information
Driver license category B , C1 - 16 years of driving experience
Computer knowledge skill - Expert
Timeline
Boat Technician
Seilbåtservice AS
09.2023 - 12.2023
Manager of Automotive Administration
Uab "Kesko Senukai Lithuania"
07.2016 - 09.2021
GED -
Kaunas College
High School Diploma -
Saint Matthew Gymnasium
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