Enthusiastic individual with strong background in customer service and teaching. Proven ability to communicate effectively, adapt to new environments, and manage groups of all ages. Demonstrates patience, reliability, and positive attitude, ensuring safe and enjoyable experience for all. Eager to apply leadership and interpersonal skills to foster supportive and engaging learning environment.
Overview
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Work History
Ski Instructor
Snowminds/Niseko Ski resort
Niseko, Japan
11.2025 - 02.2026
Organised fun and competitive skiing activities to motivate students and reinforce learning in an enjoyable manner.
Developed coaching strategies and lesson plans to achieve team goals.
Enhanced athlete confidence through consistent support and motivation strategies.
Evaluated progress and implemented training to enhance performance.
Corrected techniques and adjusted instruction for students on ski equipment use.
Conducted safety checks on all equipment before lessons to safeguard students.
Implemented risk assessments for activities, applying safety measures to prevent accidents and injuries.
Communicated regularly with parents and team supporters and organised meetings to share new information.
Cashier Supervisor
Avanzato Grooming Lounge
London, England
09.2025 - 11.2025
Processed credit card and cash payments with accuracy.
Handled customer disputes and complaints by offering solutions aligned with company's best practices.
Solved complex customer complaints by providing smart solutions to maintain customer satisfaction.
Responded to customer inquiries with relevant information.