Sushant Shankar
Grenoble
Summary
Enthusiastic,eager to contribute to team success through hard work, detail oriented, with great communication skills, Fashion, Design and Luxury Management student seeking an internship to learn, grow and excel in the luxury industry, searching an internship in the merchandising and marketing sector of Christian Dior Couture from April 2023.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Volunteer
Sai Scan Diagnostic Center
Jamshedpur
12.2019 - 12.2021
- Resolved customer inquiries and complaints promptly and with professionalism.
- Restocked supplies and filed paperwork to satisfy department leadership requests.
- Completed paperwork and evaluation forms to document patient interactions.
- Engaged with the media personnel in order to advertise clinic's involvement in using the latest technology and machines.
Technical Support Engineer
IBM India Pvt. Ltd
Bengaluru
08.2016 - 06.2019
- Resolved diverse range of technical issues across multiple systems and applications for the bankers at the National Australia Bank.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Managed high levels of call flow and responded to various technical support needs such as email and O365 configuration.
- Trained the newly recruited team members.
Education
Master of Science - Fashion, Design And Luxury Management
Grenoble Ecole De Management
Grenoble08.2024
Bachelor of Engineering - Computer Science
Rajiv Gandhi Institute of Technology
Bangalore07.2015
Skills
- Team Player
- Customer Service Skills
- Critical-Thinking
- Time-Management
- Eloquent Communication
- Organizational Skills
- Presentation Skills
- Problem-Solving Skills
- Interpersonal Skills
- Technical Skills - Active Directory, MS Word, MS PowerPoint, Adobe Lightroom, Acrobat Pro DC
Accomplishments
- Received Customer Satisfaction (CSAT) champ certificate from National Australia Bank.
- Completed android application development training from Techmindcraft, Bengaluru.
- Collaborated with team of 4 in the development of an android application JIFFOOD for my undergraduate project.
- Secured second position in Techno MIME at ITerate'14 - Technical Symposium, an inter college competition.
- Auditioned for singing reality show Voice of India.
Certification
Inside LVMH Certificate
Hobbies
Singing, listening to pop, alternative, folk and indie music, reading fashion magazines, following pop-culture, mobile photography, writing poems, gardening.
Languages
Hindi
Native language
English
Proficient
C2
French
Beginner
A1
Timeline
Volunteer
Sai Scan Diagnostic Center
12.2019 - 12.2021
Technical Support Engineer
IBM India Pvt. Ltd
08.2016 - 06.2019
Master of Science - Fashion, Design And Luxury Management
Grenoble Ecole De Management
Bachelor of Engineering - Computer Science
Rajiv Gandhi Institute of Technology
Inside LVMH Certificate
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