Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Hobbies
Languages
Timeline
Volunteer

Sushant Shankar

Grenoble

Summary

Enthusiastic,eager to contribute to team success through hard work, detail oriented, with great communication skills, Fashion, Design and Luxury Management student seeking an internship to learn, grow and excel in the luxury industry, searching an internship in the merchandising and marketing sector of Christian Dior Couture from April 2023.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Volunteer

Sai Scan Diagnostic Center
Jamshedpur
2019.12 - 2021.12
  • Resolved customer inquiries and complaints promptly and with professionalism.
  • Restocked supplies and filed paperwork to satisfy department leadership requests.
  • Completed paperwork and evaluation forms to document patient interactions.
  • Engaged with the media personnel in order to advertise clinic's involvement in using the latest technology and machines.

Technical Support Engineer

IBM India Pvt. Ltd
Bengaluru
2016.08 - 2019.06
  • Resolved diverse range of technical issues across multiple systems and applications for the bankers at the National Australia Bank.
  • Provided Tier 1 IT support to non-technical internal users through desk side support services.
  • Managed high levels of call flow and responded to various technical support needs such as email and O365 configuration.
  • Trained the newly recruited team members.

Education

Master of Science - Fashion, Design And Luxury Management

Grenoble Ecole De Management
Grenoble
08.2024

Bachelor of Engineering - Computer Science

Rajiv Gandhi Institute of Technology
Bangalore
07.2015

Skills

  • Team Player
  • Customer Service Skills
  • Critical-Thinking
  • Time-Management
  • Eloquent Communication
  • Organizational Skills
  • Presentation Skills
  • Problem-Solving Skills
  • Interpersonal Skills
  • Technical Skills - Active Directory, MS Word, MS PowerPoint, Adobe Lightroom, Acrobat Pro DC

Accomplishments

  • Received Customer Satisfaction (CSAT) champ certificate from National Australia Bank.
  • Completed android application development training from Techmindcraft, Bengaluru.
  • Collaborated with team of 4 in the development of an android application JIFFOOD for my undergraduate project.
  • Secured second position in Techno MIME at ITerate'14 - Technical Symposium, an inter college competition.
  • Auditioned for singing reality show Voice of India.

Certification

Inside LVMH Certificate

Hobbies

Singing, listening to pop, alternative, folk and indie music, reading fashion magazines, following pop-culture, mobile photography, writing poems, gardening.

Languages

Hindi
Native language
English
Proficient
C2
French
Beginner
A1

Timeline

Volunteer

Sai Scan Diagnostic Center
2019.12 - 2021.12

Technical Support Engineer

IBM India Pvt. Ltd
2016.08 - 2019.06

Master of Science - Fashion, Design And Luxury Management

Grenoble Ecole De Management

Bachelor of Engineering - Computer Science

Rajiv Gandhi Institute of Technology

Inside LVMH Certificate

Sushant Shankar