Timea Koczka
Employer Branding Communication Specialist
Pásztó
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
19
19
years of professional experience
3
3
years of post-secondary education
Work History
Employer Branding Communication Specialist
Ericsson Hungary
Budapest
07.2021 - Current
- Created social media content weekly across multiple platforms according to content calendars and promotion schedules.
- Streamlined internal communication processes for increased efficiency and employee engagement.
- Proofread and edited materials prepared by internal service providers to check and correct spelling, grammar, and style.
- Analyzed data on a monthly basis from various sources to inform decision-making around communications strategies and tactics.
- Organized participation on external events that supported recruitment and enhanced brand visibility.
- Maintained corporate website using content management systems and associated plugins.
Line Manager Administration
Ericsson Hungary
Budapest
01.2014 - 07.2021
- Managed a team of twelve skilled professionals to achieve key performance indicators consistently.
- Proactively identifying challenges, opportunities, and solutions for maintaining business success.
- Increased profitability by optimizing resource allocation.
- Mentored junior staff members, cultivated an environment of teamwork.
- Conducted regular performance reviews to identify areas for improvement and provide constructive feedback.
- Championed continuous improvement initiatives that led to significant enhancements in overall process effectiveness throughout the department.
- Built rapport with internal stakeholders, effectively communicating progress updates on critical projects regularly.
- Coordinated cross-functional projects for improved product quality and timely delivery.
- Resolved issues quickly to maintain productivity goals.
Team Leader Administration
Ericsson Hungary
Budapest
01.2013 - 01.2014
- Mentored junior staff members.
- Managed conflict resolution among team members.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Coordinated resources effectively to meet project deadlines and achieve desired results.
- Built and maintained strong client relationships, leading to repeat business and referrals.
Assistant
Ericsson Hungary
Budapest
01.2008 - 01.2013
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.
- Streamlined communication within team, scheduling and coordinating meetings for all members.
- Improved organizational culture by planning and executing engaging team-building events.
- Facilitated smooth operation of office equipment, performing regular maintenance checks and troubleshooting issues.
Team Leader
DHL Hungary
Budapest
01.2007 - 01.2008
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Assisted in recruitment to build team of top performers.
Backline Supervisor
DHL Hungary
Budapest
01.2006 - 01.2007
- Oversaw daily operations of the claim department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly.
- Mentored junior staff members, sharing knowledge from years of experience in the field.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
- Generated reports detailing findings and recommendations.
- Educated staff on organizational mission and goals to help employees achieve success.
Education
Bachelor of Science - Economics With A Degree in Human Resources
MATE (former SZIE)
Budapest 09.2014 - 07.2017
Skills
Analytics and reporting
Cross-functional communication
Social media management
Event coordination
Teamwork and collaboration
Customer service
Problem-solving
Team management
Time management
Attention to detail
Goal setting
Timeline
Employer Branding Communication Specialist
Ericsson Hungary
07.2021 - Current
Bachelor of Science - Economics With A Degree in Human Resources
MATE (former SZIE)
09.2014 - 07.2017
Line Manager Administration
Ericsson Hungary
01.2014 - 07.2021
Team Leader Administration
Ericsson Hungary
01.2013 - 01.2014
Assistant
Ericsson Hungary
01.2008 - 01.2013
Team Leader
DHL Hungary
01.2007 - 01.2008
Backline Supervisor
DHL Hungary
01.2006 - 01.2007