
Program:
The cleaner - key point for good service
What is quality - quality measures and needs assessment
The 4 cornerstones in cleaning - a professionally competent cleaner
Cleaning agents, equipment and methods
Ergonomics - theoretical understanding and practical exercises
How a skilled cleaner works
Program:
What is infection control
General hygiene
Personal hygiene / hand hygiene
Basic infection prevention routines
Infection control - chemistry / equipment / methods
Microbiology
Quality and deviation management